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Showing 1 of 315 conversations about:
lukeap69
Sep 25, 2016
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So my U10 are being returned to the Sender by UPS because Massdrop did not provide the Commercial Invoice. The customer service informed that my payment will be refunded instead of sending the package with the required documents to me. Now, the custom tips and cable I have purchased will be useless. Unbelievable action from Massdrop. This is their fault and the customer is the one to suffer. Just unbelievable!
Super_Angulon
1
Sep 25, 2016
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lukeap69I'm sorry for you. The massdrop customer service should do better than this. Where do you live?
lukeap69
Sep 25, 2016
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Super_AngulonThanks mate. I was also surprised by their action. I live in Dubai. My colleague had the same UPS issue but his was resolved and his U12 was received 2 days ago. Now, I am not sure why my U10's shipment had different outcome.
pwnerman
453
Sep 25, 2016
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lukeap69Maybe see if 64 Audio will help you if Massdrop won't. That is dirty on their part though.
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