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Showing 1 of 13 conversations about:
Kikkomann
6
Nov 20, 2017
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I have this bracket, and this is the second 3LT product that I own (the other one is their Leo tripod) - both of which are disappointments. Quality and material is okay, but it feels that their products always fall short of good engineering design.
Nov 20, 2017
DannyLenihan
19
Nov 20, 2017
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KikkomannAnd yet we just won the Lucie technical Awards Best tripod 2017 with Leo... not sure what else you expect from the only tripod in the world that converts to a video rig, or the only sling strap compatible, multiple mount L Bracket on the planet...
Nov 20, 2017
daggah
6
Nov 28, 2017
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DannyLenihanWhat feature of the Leo makes it convert to a video rig? Looks like a pretty standard travel tripod to me. Did the Lucie awards consider tripods from high-end companies like RRS, ProMediaGear, Gitzo, or FLM? I'd take an FLM CP-26 long before I ever own another 3LT product (I have a Brian X1.1 Evolution CF tripod).
Nov 28, 2017
UshFlynn
7
Nov 29, 2017
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DannyLenihanDo you want to see pictures of my airhed colour fading off. Or know about the constant loosening of the head on the tripod top plate on my Brian, or the top plate on the tripod loosening from the column, or the little collars on the leg locks that loosen themselves and slide down the legs? Just take the feedback without getting salty, your products promise a lot but fall a little short on quality. Stability is far from ideal too, even without extending the centre column. I've got a 12 year old Benro that keeps things rock solid. I wouldn't buy another set of legs from you without a month of testing that's for sure.
Nov 29, 2017
DannyLenihan
19
Nov 29, 2017
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UshFlynnDrop an email over to support. It sounds like you have a faulty product. We don’t always get it right - every brand has their failures at times, but at least give us the opportunity to resolve.
Nov 29, 2017
UshFlynn
7
Nov 29, 2017
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DannyLenihanAlright i'll get it out and photograph it. Look forward to hearing what you guys think.
Nov 29, 2017
daggah
6
Nov 30, 2017
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UshFlynnHoly crap man, I've got a lot of the same issues on my Brian X1.1. Ballhead constantly unscrews from the top, and my tripod legs don't ever seem to fully tighten...even a little downward pressure on the top and they start collapsing on themselves.
Nov 30, 2017
UshFlynn
7
Dec 4, 2017
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daggahWorth dropping the support team an email mate. They've been lovely.
Dec 4, 2017
Jgreening89
55
Dec 25, 2018
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UshFlynnCurious how the talking with "support" ended up working out for you?
Dec 25, 2018
UshFlynn
7
Apr 16, 2020
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Jgreening89I totally never saw this to reply mate I'm sorry. We managed to get another tripod to try out. Guess I've had that a couple of years now
Apr 16, 2020
Jgreening89
55
May 10, 2020
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UshFlynnNo worries bro. Shit happens. And I guess a reply ~1.5 years later is better than none at all lol hell I didn't remember it until just now when reading it all again haha
(Edited)
May 10, 2020
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