AAW A3H Hybrid 3-Way CIEMssearch

AAW A3H Hybrid 3-Way CIEMs

AAW A3H Hybrid 3-Way CIEMs

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I received the wrong Capri cable. I ordered the USB C version, not the lighting version. @kevin_aaw
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Didn't expect the face plate to be see through but it still looks pretty nice.
Fenya
Didn't realize it until I saw your post. It's pretty either way.
Okay so USPS showed that my impressions have arrived but it's been 4 days since my last email and no response so i wanted to make sure to correct my order confirmation before the IEMs were made. On my order confirmation it listed incorrect shell and tip color. The color i ordered for both the shell and tip were CT01 Clear for both ears. Also that i wanted the AAW logo in the center for the right ear and on the side for the left ear. Oh and I also paid the premium for the EL inserts.
(Edited)
MananaMan
thx. your order is updated and already in our lab for processing. There was a server failure last week and maybe our reply didn't go through. We have re-send the email after Christmas. Drop up an email if you have further question.
@kevin_aaw I've tried reaching out to customsales@ultimateears.com to verify my impressions, but haven't heard anything back for 10 days. Is there another email address I should use?
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@kevin_aaw I haven't heard anything back yet. Is there anything you can do to help from your side?
MM12
emm, that email is UE. You may try our email address (lsu@acousticwerkes.com) if there is any questions related to AAW A3H drop.
Okay so I emailed lsu@acousticwerkes.com and asked if it was the correct email address to send the tracking info to and I just sent it to this address anyways but i have yet to receive an email back to confirm if I did in fact send it to the correct address.
All the successful backers, thanks for participating! We are sorting order details and will be in touch with individual backers. Please drop us an email (lsu@acousticwerkes.com) with your name and massdrop ID. We will reply with guidelines of ear impressions and procedure to receive your earphone. Do send us an email first! We do not have your email address...
So far, I've gotten any kind of info regarding the impressions. I've sent some pictures to AAW to their support e-mail and lsu@acousticwerkes.com, But I havn't gotten any response from them. I've also opened a support ticket here on massdrop to find out what I'm supposed to do. I haven't gotten any kind of response there either. so the 3 week deadline is soon a 2 week deadline, and I'm currently stuck with these impressions, and soon I wont be able to ship them within the deadline. Please someone update on whats happening. and what im supposed to do with these impressions.
Andreas_Boye
We just received consolidated order information from from Massdrop team this week and are contacting individual customers. Ear impression guide and procedure is sent to you today. Kindly check.
kevin_aaw
Thank you so much,just received the mail and the impressions will soon be on their way! Thanks.
Why is the drop inactive
RidevaDemocritus
@kevin_aaw how long did this drop run for? I got the email and checked 1-2 days later and it was already gone.
RidevaDemocritus
It ran from Nov 25 to Nov 30
Hi! If I live in Singapore is there any way to get impressions done by you guys directly?
babapurplesheep
sure, talk to us at support@aaw.me to get that done.
Is it possible to customize the cable? I'd like it terminated in 2.5mm trrs and without the memory wire that runs around the ears.
Tbone519
unfortunately for this cable we can't do customizations, however, we are happy to direct you to our cable partner to get cable of your choosing.
Can we specify AAW etching or logo? That was not an option on order form.
RTP1
you can contact us after the drop to alter the logo etching.
If you've ordered a CIEM from AAW before, would they still have your impressions on file? Would I need a new one?
manezinho
we keep all the impressions on file. However, depending on the age of it, we will make recommendations accordingly. Send you previous order info to support@aaw.me, we will look it up for you.
hi @kevin_aaw , I am from Hong Kong. I got a pair of AXH CIEM from my friend. I would like to know if I can have a reshell service buy directly shipping the IEM and ear impression to Singapore? I have contacted the HK dealer but they are not sure about the arrangement, thanks for your help
flipleung
shoot an email to support@aaw.me, we will sort it out.
Hi @kevin_aaw, could you declare this drop for $50? So I don't have to pay the customs / duty fee? hahaha
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dittomada
We are supposedly all law abiding citizens, who pay our taxes.
kevin_aaw
Pay our what?
Will the universal version ship sooner than February 2019?
brownsox
It most likely will
Costco will do custom ear molds for free. See the hearing aide booth. At least mine in Frederick, MD did them for FREE. The specialist said they didn’t have a way to ring them up, so she did it for free. Molds came out nice. Now I only need to decide on a set of CIEM’s that suite my listening preference. I like a generally flat response, like a studio tuned sound. Any recommendations that won’t break the bank are appreciated. Thanks in advance.
How do we order the starry night face plate? Only the "burl" edition is listed. I mean for CIEMs not universal. @kevin_aaw
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Ah oh ok :( I really wanted the A3H logo. But that's fine
@kevin_aaw What colors are the faceplates below?:
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At least for the purple, when you compare it to:
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The purple in the first image seems too light to be amethyst(CT13). So I'm guessing it must be C12 Lavender and the smoked black shell is making it seem darker. But for the blue in the first image, I'm not sure. I'm guessing CT02(Aqua Blue)? Since electric blue is more greenish and zaffre too blue. In fact looking at it doesn't look like a smoke black shell. It looks lighter.
Honestly, all the AAW models sounds the same to me lol
KITTY
Well the more reason to go for this? entry models rivaling flagships lol
What colours and options are chosen on the main picture? I would like exactly the same
yiannis550
It is CQ15 piano black for the shell + EL15 for the faceplate
I know this is an old drop but it's also one of the longest running threads about this specific headphone. I just ordered mine used, will transfer ownership and have it reshelled for custom use. Hoping everything goes well. I am experiencing the long email reply times but sadly I think that's to be expected with small shops. So far, all the products I'm purchasing are from small retailers and they all are taking at least a week to reply. I'll share my experience and review when I get the product.
These fell apart within two months of careful use. The company would not replace them when they failed.
Edit: Kevin at AAW contacted me (below) and fixed my headphones free of charge. I couldn't be happier. I waited a few weeks of use to see if they had the same issue, but they have worked wonderfully and I have had no issues. I'm still slightly concerned ab9ut my initial experience, but overall I'm pleased to be using them.
They are very comfortable and sound great. They're perfect for the summer when my over ear headphones are too hot, or when in a noisy area.
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They fell apart in my ear again.
Infaerina
Do contact support email and send us a photo of the crack, thx
Got mine today (my issue in getting the ear-molds right before sending them off) .. All I can say is OMG .. these are awesome .. I've been flipping back and forth between my Shure 535's, 846's, the Bose QC35, and these .. I dont think i can ever remember hearing (and feeling between the eyes) a kick drum like this before. Been playing tracks between EDM, Classical, Vocal, Instrumentals.. the presense is amazing .. it feels like I'm 10' from the stage with these guys, and even with the 846's, it feels more like 50' away.. Great job guys .. would love to see a software overlay for the Capri's for graphic equalizer settings .. (hey, it's software, right?) ..
I had a chance to compare my custom A3H Pro v1 to a universal version of the v2 & can honestly say the v2 isn't just a slight update. The v2 has more sparkle in the treble, tighter bass & is overall a cleaner more detailed sound. Looks like I'll be upgrading mine as soon as there is another drop.
has anyone had any success in getting AAW to respond to emails? I've sent several in the past 2 weeks, and even used their contact form on their website -- no responses. Suggestions on how to reach out to them for correspondence? TIA .. Mike
Has anyone gotten their USB-C Capri cable? I still haven't received mine
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dothewubs
Same here - paid customs duty on it as well. I emailed AAW directly on the 21st, but no response.
CaseyBill
Yeah I've emailed them a few times and still no response on the cable. Its been quite a while so my expectations are low on us getting it. We should at least receive the $50 back.
did they mess this up?
Hybrid Custom IEMs—New & Improved From Singapore-based Advanced AcousticWerkes’ Musiker line comes the A3H Pro V2: one of the best values we’ve been in CIEMs.
Supposed to be *seen* in CIEMs.
new drop plz!!!
Nooooo... my left earpiece died yesterday 😭😭😭😭😭😭😭😭😭 Not sure if it's the ear piece or the cable .
It died during FIRST use on stage (Sunday, yesterday). This is a church stage, so there's no rock n roll jumping around stuff. Just standing playing electric guitar. ive used them for at least 30 mins every day since they arrived (about 2 weeks).
Please help AAW!!! Im crying and sending you guys an email now.
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Thanks for the suggestion. I tried that and just tried it again. It didn't work.
Thanks, @kevin_aaw I've tried unplugging the cable and replugging back in. It didn't work. There is faint sound from the left ear piece, maybe only 10% of the volume compared to the right ear piece. I have emailed yesterday but have not heard back from AAW. Please help.
davidjohn
Surely, but they're still dealing with the orders from the last drop. Could take a couple of weeks.
i am not getting a great seal on the left ear... Does anyone have any advice? These are my first CIEM's, definitely would like to avoid a refit if possible