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Showing 1 of 440 conversations about:
dothewubs
9
Aug 27, 2017
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Has anyone gotten their USB-C Capri cable? I still haven't received mine
Aug 27, 2017
Bekah.M
40
Aug 28, 2017
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dothewubs@dothewubs I believe that the cable should have been shipped with the rest of your order. If you got your order and the purchased cable is missing, I would encourage you to contact our support team through your transactions page (https://www.massdrop.com/transactions)
I don't know if you've had a chance to check out our Help Center, but we have an FAQ that explains how to report that kind of issue (https://helpdesk.massdrop.com/hc/en-us/articles/226926428)
Aug 28, 2017
CaseyBill
29
Sep 1, 2017
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dothewubsSame here - paid customs duty on it as well. I emailed AAW directly on the 21st, but no response.
Sep 1, 2017
dothewubs
9
Oct 19, 2017
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CaseyBillYeah I've emailed them a few times and still no response on the cable. Its been quite a while so my expectations are low on us getting it. We should at least receive the $50 back.
Oct 19, 2017
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