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Showing 1 of 35 conversations about:
koster723
40
Aug 28, 2017
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Do not buy these. I bought them off of indiegogo. The sound is pretty ok when they work, but the connection is absolutely terrible. It will fade in and out more than it plays continuously. I waited almost 9 months for mine and they were not worth it. They look great on the outside but seriously not worth it. Save your money and get something better. Go look at the indiegogo page if you dont believe us. Its just mass carnage in the comments.
CrazybabyUSA
0
Aug 28, 2017
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koster723 Thank you for your support in purchasing the Air by Crazybaby through our initial Indiegogo campaign or other offers. We are sorry to hear that you are experiencing connectivity issues with your device and Air. Air offers Bluetooth 4.2 and the latest accompanying CSR chip to ensure an extremely stable connection. Traditionally when working with Bluetooth connections the preference is for indoor use as the enclosed perimeter creates a more stable environment. Bluetooth has the option for outdoor use where occasional interference may be experienced. Interference should not be consistent, ongoing or impeding. If you feel that you are having an issue with connectivity that hasn't been resolved we encourage you to contact the North America customer service department for assistance with troubleshooting the connections or for possible options of a replacement. You are welcome to reach out to our North America customer service department if you are located within in the United states by emailing : service.na@crazybaby.com or by calling toll free: 877-589-2478.
koster723
40
Aug 28, 2017
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CrazybabyUSAThis is just like indiegogo. You guys just copy and paste a solution message and hope that its going to resolve the problem. This is why people are angry about this product. This doesnt fix the fact that the bluetooth is shotty despite the 4.2 and upgraded chip. I have used beats wireless and Lg wireless and have never lost connection outside or inside. Didnt have to wait almost a year for those either.
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