Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Sure thing! Here's some info to help you out:
Of the ~2000 headphones shipped out as part of the first batch, we received 50 support requests from members reporting a rattle. Their headphones fall under warranty repair from AKG so they're sending in their headphones to have the drivers replaced with a separate matched set.
For this batch, we're holding back 50 units so members can swap their rattling unit for a new unit and we can worry about getting the headphones repaired.
AKG is preparing a statement now about the issue, determining how best they can ensure this doesn't happen in future production runs, but for now we have an easy swap/repair process for the small number of members effected by driver rattle.
Thanks for your post and hopefully that answered your question. Let me know if there's anything else you're wondering : )
- Will
As the lead on this project I'm probably biased but here's a quick list of shootout impressions I did when we got the first units. I've demo'd every meaningful production headphone but this is my personal opinion so take it with a grain of salt.
K7XX vs K712 - Exceedingly similar, slightly wider soundstage on the K7XX, slightly more enjoyable mids and bass, K712 is slightly more enjoyable from female vocals on up.
K7XX vs DT880 600ohm - Resolution and separation are better on the K7XX, DT880 has a more neutral tone, but overall K7XX wins, especially considering comfort.
K7XX vs Grado SR325 - Detail is more obvious on the K7XX, highs are more forward on the SR325 (good or bad thing depending if you like that sound), mids, bass, and comfort are more enjoyable on the K7XX.
When we were designing this headphone with AKG, our goal was to set a new bar for price to performance in desktop headphones (like what RHA has done with their T10i) and based on the reviews, it looks like we've been able to get pretty close.
Anyway, hopefully that helps a bit. If you have any specific questions let me know and I'll do my best to get you some answers : )
And... it's on the bottom of the page >.< My bad, comrade Will
Wish I could give more specific ranges but nothing is guaranteed.