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raw0ats
14
Apr 1, 2015
I don't know if anyone else has had this problem with their headphones yet. I have been using these for about a good week now since I have had them and the headband seems to get stuck on the left side. I've noticed that the elastic band in the front has a lot of slack in it while all the others are held taunt while the headphones are not being worn. Then if you use your thumb and slightly pull up in the middle of headband the right side of the headphones moves fluidly as to how it would adjust to your head while the left side doesn't move at all. It will move with a little extra effort by pulling a little harder and will gradually move up in a choppy motion and then get stuck at that point while the right side still moves and adjusts to your movement fluidly like it should. I'm really curious what I can do about this.
LedZeppole
6
Apr 2, 2015
raw0atsSomebody posted a link to this a page back: http://www.theshopsouthdade.com/manuals/k601_k701439d5815555d1.pdf
I think that if you readjust the "rubber loops" (simple disassembly explained at the bottom left of the last page), it will fix your problem.
raw0ats
14
Apr 3, 2015
LedZeppoleI'll be honest, I don't feel too comfortable taking apart the headphones. I would rather have an option to send them in to AKG or get a replacement pair or something. I have barely used these headphones for more than 20 hours. They sat in the box for weeks after I got them until my amp/dac came in the mail and now I am afraid to use them. I just don't know who to contact and figured this discussion board might be the best place.
tommydadog
177
Apr 3, 2015
raw0atssupport@massdrop.com
Send them a email regarding your issue and see what they say about it.
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