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AKRacing Arctica Gaming Chair

AKRacing Arctica Gaming Chair

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Product Description
As powerful as a glacier, and as cold as ice (aesthetically, that is), the cool white Arctica from AKRacing features a strong metal frame and five-star base to support up to 330 pounds. Use the class-four gas lift to seamlessly adjust height Read More

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DiegoEnzo
0
Jul 26, 2017
@AKRacingAmerica I've just received the chair from Amazon and foud a piece broke (heard a sond and took of the plastic). How should I proceed? I'm in Argentina. Thanks.
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DiegoEnzo
0
Aug 1, 2017
Just wanted to addthat AK Europe racing team contacted me, they were kind, but unfortunatelly they informed me they weren't able to send me a plastic replacement. So, not the best support I've experienced.
elblastero
0
Sep 16, 2020
hola diego! estaba por adquirir esta silla y queria saber tu opinion??? y si tambien sabes si tiene alguna altura recomendada porque soy un poco alto (1,87m)
akong
0
Jul 19, 2017
I am planning to buy this akrcing arctica. I have read the issues and im confused now on buying this.. Comfort is baad is it real?
DiegoEnzo
0
Jul 26, 2017
akongI've just received one from Amazon it is a nice chair, but it is true it is a bit tight, wider would have been better.
McKayG
0
May 27, 2017
Any idea when this will drop again? I prefer this much more than the V2 series, but don't want to wait months.
bgrass
0
Jun 22, 2017
McKayGWaiting for it too here. Please drop it again! Thanks
mmmitchell14
0
May 17, 2017
Do these ship when the drop ends or is there some sort of lead time?
mmmitchell14
0
May 18, 2017
Thanks!
bgrass
0
Jun 22, 2017
Hello! I really love this chair. When will it be dropped again? Please drop it again! Thank you very much!
Paprika
57
May 16, 2017
Just reading the customer support makes me wanna drop
TBH1901
2
May 10, 2017
I wanted to buy this chair but I wanted a bit of blue instead of the red/orange color :(
TBH1901The Arctica only comes in this color arrangement. If you want a color variant you may want to wait for our Premium Series to come around again.
WhoControlsWho
9
Apr 27, 2017
Was really late to put together, finally did last night. This drop was totally worth it and has finally completed my setup and matches perfectly with the theme. Was a definite upgrade from my previous cheap IKEA chair which i could only sit on for 45 minutes before my back started to hurt. I could literally fall asleep on this chair, its so comfortable. Assembly was very similar, if not, exactly the same as every office chair out there. The only thing that threw me off was that most of the bolts came pre-installed on the top half of the chair and the underside. For a while i thought this chair was delivered with missing bolts, only had 3 in the plastic bag. This was until i actually paid attention and realized they were already pre-installed. Instructions are a little lacking but are more than adequate if you sit and thoroughly read through each step. One word of caution, the plastic covers in the instruction manual that came with this chair did not match the actual model. Images show single piece plastic covers for the sides, while this chair actually has a 2 piece plastic cover design, hence what the 3 bolts that came in the plastic bag were for. Oh, and as it has been stated by people already the bottom cushion does not really work well on this chair since it doesn't have the vents by the neck section, it can still be installed it just seems awkward. Decided to only keep the little top pillow in order to help extend the life of the chair, as natural oils from our head and skin eventually start to break down these fake leather materials over time. Had an old office chair made of the same material and the arm rests were covered in the same fake leather and that was the part that started to crack first, the rest of the chair was fine. Figured it had to do with the natural oils as i barely use the arm rests and they also received a fraction of the overall stress compared to the rest of the chair yet was still the first section to give out. Without having to say, i was very happy to see that this chair does not have that fake leather material on the arm rests. I cant stop praising how much i like this chair. I am now a new AKR customer.
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No, I believe the user was just saying that the armrests are made from foam with polyurethane, not the same faux leather that covers the seating and back area of the chair.
BNJVisuals
0
Jul 14, 2020
WhoControlsWhosame for me for the side covers. So what are the exact screws I need to get? Thanks!
CharlesVang
1
Apr 25, 2017
Been using this chair for about a week now and I can't help but feel that I must express my sheer disappointment in this chair. I have a desk job and work a 10 hour shift each day and was really hoping that this chair would give me the comfort I need for my job. The seat has a decent amount of cushion; however, the sides of the seat is very hard and feels like a very tight squeeze on my butt. The sides causes a lot of pain after sitting for a long period of time. If you often sit with your legs spread apart, you will feel a lot of discomfort. If you genrally sit with your legs closed, then maybe it wont be so bad.
The back support and height of this chair is great; however, it just doesn't make up for the uncomfortable seat. I really wish I did more research before purchasing this chair.
I'll have to give this chair a 4 out of 10 rating. Save yourself the money and find something better.
Hi, yes, you contacted support four weeks after I invited you to and six week after you said you wanted to evaluate it more.
How long should we wait? I was eager and ready to help you back then. I understand that life is busy for everyone but I strongly believe that it is not realistic for you to expect that invitation to be open-ended for us to do you an extra service on a chair you bought knowing all sales are final. I'll leave it to the other members of the community to decide who is the reasonable person here.
CharlesVang
1
Jun 6, 2017
AKRacingAmericaI was rejected support because I "waited" to long... Well, life does happen... My girlfriend just gave birth to our daughter and I had time off work hence me not using the chair for 3 weeks. Coming back to work reminded me how uncomfortable this chair is which is why I decided to reach out to support who was quick to deny me of any help. I shouldn't have to sit here and explain my reasons to why it took me so long to reach out to support.
At this point I have already accepted that you guys will not put in any effort in helping me with this situation. Like I said before, I will never buy any of your products and will continue informing others to stay away from your products.
johnjust
0
Apr 22, 2017
Chair assembly went fine, and the chair itself is very comfortable. The only problem I have is with the plastic cover over the tilt lever - it's very loose and there doesn't seem to be a way to tighten it. I tried jiggling it around, to see if it needed to lock or click into place, but it doesn't seem to have anything to click into. Anyone else having a similar issue?
johnjustHi, please contact us at service@akracing.co and we can assist you with your issue.
smellyfungus
10
Apr 19, 2017
I received my chair and built it yesterday. Wanted to give a little feedback since I did a pretty long session of CS:GO last night.
Installation: I'd recommend watching the various AKRacing Chair Assembly videos on YouTube. It made the process a lot easier as I was already familiar where what went where. Putting the chair together was easy thanks to those videos. I'd say strictly just following the included manual, you may get lots on some steps. As far as looks go, it is as white as the photos and has a unique design. The white is also its downfall though as I have a couple minor black scuffed areas that happened sometime during its production in the factory. I had no other issues with construction except for a small scratch near the middle of the wheel base that I noticed while opening.
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The Chair: As far as the chair itself, the material it is wrapped in feels very nice and premium. The foam is much more firm that I had expected. This is good for those who want a lot of support, its great for the back but I wish the seat was a bit softer. I am currently not using the pillows because they don't strap on to this model well due to it not having the vent holes near the neck. The straps go on kinda funny and I don't want it to dig into the PU material or cause any black scuffs.
As far as overall comfort it's both hit and miss. You can tilt the back to whatever feels good and the seat can sit very low if needed. The armrests move up and down, forward and back, and can pivot out or in. The main issue of comfort again is related to the seat. In addition to the firmness, it's pretty tight which I wasn't expecting as a 160lb 5'9" guy. I'd categorize myself as slim but I have to keep my thighs together to sit comfortably. I definitely regret not going for the ProX when it dropped originally.
Depending on what you came from previously this could either be a side grade or an upgrade. I sit on a Leap at work (which I cannot afford for my home), I was hoping this chair would give similar comfort for cheaper but it's been hit or miss so far.
I'm hoping the foam will get softer with wear, but still concerned about the width of the seat. I'll update if anything major changes but hope this helps you with your future purchase (hint: get a ProX unless you're tiny).
EDIT: Forgot to mention there was some loose stitching on the lettering that I can to cut off (about an inch and a half in length).
TL:DR I like the looks and the back support but am not a fan of the width of the seat.
smellyfungusHi, we appreciate your comments and will forward them to the factory. Our service team will be in touch with you. We want you to be happy.
smellyfungus
10
Apr 20, 2017
AKRacingAmericaJust wanted to let everyone know that AKRacing responded to my email to them right away and found a resolution that I am happy with. Based on this experience, their customer service is really good and I wouldn't hesistate to purchase from them again (hoping they increase the seat padding and extended width for wiggle room).
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