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eazanotti01
0
Nov 4, 2017
I have two issue with my order . I received the wrong color (which I was fine with so I started assembling it ) , and then I noticed I received an Overture instead of a MAX even though the box model says MAX. Please advise.
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awi5951
87
Nov 5, 2017
eazanotti01The overture is a lot smaller as well in the seat so yeah you need a refund or something man.
eazanotti01Hi, I am sorry to say but there was a mistake at our factory and several MAX models were named Overture. No worries though i can tell from your Arm Rest that this is a MAX chair. The wrong color however is something we can solve with the service team. If you still want to take that up and are unhappy, by all means please message our service team and we'll get this taken care of asap! Service@AKRacing.com
rexawd
1
Apr 7, 2021
Michael_update: I had to file a warranty claim as my seat frame failed and bent out of shape. The warranty department sent me an actual Max seat and it had thicker steel in the frame construction. Unless they made a revision to the design it seems a few of us may have been screwed and received a weaker seat.
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