Enjoyed this chair immensely until the frame broke. Got in August of 17. I’m 6’7”, 230 and loved the way it fit me. Mechanisms all work, but the frame under my right hip completely gave way. Now the back leans all the way back with any pressure at all. Is this potentially a warranty matter?
YoaktownI also loved this chair until I had the exact same issue with it! I purchased in November of 2017 and 2 months after, the seat itself bends at the back right and the entire chair leans. They replace it, and now 4 months later the EXACT same thing happens again! I opened up a case with them, but i haven't heard back yet.
YoaktownExact same story as @Pesty-Assassin. Purchased this chair in the July drop, and by October the mechanism gave and chair was bending towards it. I got a replacement under warranty and here I am in May with the chair doing the same thing. Gonna send in another ticket tomorrow, wish me luck.
Edit: I'm 5'10, 260 lbs, well within the "limits" of the chair. I occasionally lounge a bit with it but I was under the impression this chair is supposed to be built to handle that, given you can even lay flat on it. I guess if my warranty goes through or if I can at least buy a new part I'll have to baby it.
PeriodSame boat. I got mine in the June drop last year, the left rear of the frame gave out in January. Got a replacement seat under warranty and now in June the right side of the replacement has given out. I'm 6' 200lb, and I only ever use the chair upright.
Going to try to get a second replacement part under warranty. Very disappointing to have a $400 chair fail on me twice in a year. I really like the chair other than these issues with the frame.
Edit: I didn't closely inspect my first damaged seat but feeling around on this one it seems like a weld joint came loose.