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American Optics Pilot Sunglasses

American Optics Pilot Sunglasses

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Never again? Probably my favorite pair of sunglasses ever.
mohb
They really should try to do this one again.
Just received mine from the March Bazaar sale. Arrived in one piece, polarization is better than the pair of $300 RayBans I have sitting on my desk. They're comfy, knowing my luck with sunglasses I'll probably get another pair when/if drop goes live again _b
I absolutely love mine. I can't wait until the drop goes live again so I can order a larger gold-rimmed pair
I've had some close calls, but they haven't gotten lost or broken yet. The polarization is excellent.
I never received mine..
Two shipments at the same time.
What I'd do if I had a million dollars, I guess?
Seems inefficient, but I'm not complaining for 3.75$ shipping.
Mine arrived today in Australia, they look to be correct and unmolested, also in time for my summer at least.
totaltomination
Same , mine arrived last week in perfect order...
I should say customer service has gotten back to me and it sounds like they are going to make things right. Im glad I can go back to disliking AO, but loving massdrop. I'll bet they are regretting working with AO big time about now.
They should be careful with this drop. The insane wait raised frustration levels, but that was on AO. Packing, shipping, QC, and especially customer service are squarely on massdrop's shoulders. I have been in over a dozen successful drops but this one is becoming a real litmus test on how I use massdrop in the future and how I tell friends about the site. Not hearing anything 48 hours after contacting customer service is making me think seriously about deleting my account.
Has anyone had any luck contacting customer support about this drop?
gats
still waiting. my guess is that they are contacting ao for an explanation.
Yep, mine aren't in the best shape either. Bummer.
Mine arrived, the frames are bent. The nose bridge pads are not even close to aligned, with one sitting in a relatively correct location, one bent outside the front of the lens. Total shit.
Well I got them but every feature I requested was wrong. This drop has just been a train wreck. I'm so glad this wasn't one of my first few drops.
I am quite disappointed to not to say pissed. The sunglasses arrived today, they are in good condition, but the lens size is nowhere the supposed size. The frame size on the bayonet is marked as 52, but the longest diameter in the lenses is 48mm. This makes it look like kid glasses. :(
Anyone else get their sunglasses only to find them bent about like some failed origami? They work, but only barely...
My pair arrived today, finally.
Suxors to be me. How many others still waiting?
As ambiguous as this whole purchase has been, my order was shipped super fast from NJ to AZ and is out for delivery at the moment. Massdrop, thanks for doing a great job after getting the order in from AO.
Hey Guys,
Most of the orders have shipped out. There are still a few remaining orders in the warehouse that will go out tomorrow and then a few orders that will come in the second shipment. We are talking to the vendor and trying to get an estimated ship date. As soon as we receive shipment confirmation of that batch we will update the group.
Thanks for your patience.
I just got a tracking number on mine. USPS doesn't show it as being in their system yet, but at least some progress is being/has been made.
So....
BRAILLE
Mine shipped from Massdrop yesterday.
Thats the worst part. Order sunglasses for the winter.
Hey Guys,
A large batch of the American Optics Pilot Sunglasses arrived at our warehouse. Our warehouse team almost finished sorting through all 115 variants today. We anticipate these being packed up and shipped out to you early next week. We are still in contact with the vendor about the remaining batch and will get back to you guys with an update on those on 8/20.
Thanks for your patience.
HassanS
Thank goodness for Indian summer in the Bay Area. Maybe I will at least get a day or two of sunshine once I finally get these...
HassanS
8/20 Update, please? Some of us have received tracking numbers and others such as myself have not. When might I expect one?
it seems like AO doesn't really care about Massdrops order and are waiting out for orders to bleed so they don't have to supply their sunglasses at the rate Massdrop had negotiated with them.
Personally, I will not deal with AO again after this drop, their production line has failed to deliver, and their brand name has lost it's value in my eyes. I will be posting in other male fashion forums about this experience and request others who are in this order to do the same, they literally have one job, and they failed at that.
I have bought Ray Bans, but i will not pull out of this mass drop until I am forced out of it by MassDrop as i really want to see how far will AO and Massdrop stretches this.
Massdrop should hold sellers and companies more accountable (if they don't already). Massdrop should have a legal process involved with incentives for example, if not delivered in 15 days, buyers get an additional 5% discount, and have a set maximum delivery date. If they let suppliers run their business model, Massdrop's brand is also tarnished. I would think twice about massdropping again (and i'm saying this in the nicest way possible).
mayank
Totally agree with what you have to say, but I think it is entirely possible AO is simply swamped with orders and not used to working on a short timeframe -- their orders are probably typically placed months if not years in advance for larger customers like military PX's etc. There just might not be enough elasticity in their production capacity to deal with rush orders of several hundred pairs -- THAT SAID, we are paying MassDrop to do the due diligence for us as to whether their suppliers are actually capable of fulfilling their orders in a timely fashion, and they've failed me more times than they haven't so far...
BRAILLE
Agreed with this and the legal process of reducing the price as time goes on, this drop is getting pretty ridiculous; its looking like this could take 3+ months to get them.
I find it a little hard to believe that producing 210 glasses takes this long from a company who has huge clients like the military, but who knows. Is there no communication over the limit of orders or how long it will take them to produce these?
I saved $10 compared to the price on amazon and could have gotten 2 day shipping... was really hoping to use these in the summer.
Hey, I realize this is a vendor thing, totally understand that there are many components that are not in your control. However I was just wondering how these orders are placed so that that communication is seemingly so limited between massdrop and the vendor. If you were a retail store who made a very specific order, you simply would drop the supplier for next time. Although I realize nothing is as simple as it may seem.
I really like a lot of the things you've done, and I've supported you through multiple drops, but I would really like to understand this complication so that I don't feel in the dark when my money is gone and I've nearly forgot that I bought something at all. Even if its just a link to an about page that explains whats going on: for example, the timeline of a drop, from voting to the last shipment being shipped. Even just a phase indicator on the drop. I imagine its something like "Voting stage--> Buying stage -> ordering stage --> manufacturing stage -->shipping to mass drop --> processing orders for shipment --> Shipping to me --> Drop complete"
Until your comment today I assumed it was probably in your hands but you just needed to process all the orders, now I have no idea whats going on...
So please just tell us: what's going on?
Hey Guys,
We are still waiting on the initial batch to come in. We will reach out to the vendor tomorrow to see if they have any further info for us.
Thanks for your patience and expect an update from us on 8/15 or sooner if something comes up.
Seriously, can we please have an update? An indeterminate number of sunglasses of an indeterminate variety of styles and options was supposed to be in the mail as of the end of last week, which I am taking to mean Friday. Can PLEASE we have an update on: 1. The location and disposition of these items, if known. 2. Which types and styles and sizes of item are contained in this shipment. 3. How many shipments spaced over how long a period of time we may prudently expect the remainder of the sunglasses to be spread across. 4. Of those shipments, which styles/sizes/colors/whateverthefuck will probably come first.
Scorched Cornea Corner: Of my drops, 2/3rds so far have been utter, complete cluserfucks, which I don't really understand. It's not as if Massdrop is taking in poll data and choosing the most rarified, one-man-shop boutique poll-winning products to contact and make unreasonable offers from -- I've seen them get hundreds of votes in a poll and set up a group buy for the 3rd place product, for what reasons I cannot fathom. Presumably order logistics and their profit margin are at least partially responsible for such "selectivity" -- I'm confused then as to why their suppliers seem to be so consistently unable to deliver the goods within a reasonable (read: non-halting-state) amount of time. I really, really want to like this website, but I just don't think it can possibly be that impossibly difficult to extract a rough order-to-fufillment time estimate when establishing a supplier relationship.
There may be every chance the sun will burn out before we get these sunglasses... But I want them so I wait. :/
On the plus side here in OZ you need sunglasses all year round !
Growing a BEARD waiting for this one .......