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Amped! Duo Cables

Amped! Duo Cables

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I bought 4 of these and all but 1 is still working. They seemed to last about 1-2 months before they just stopped working.
OrangeBubblegum
I've been using mine for 3 months.. both are working fine still.
Both of mine failed and stopped working with lightning, one of them got extremely hot and started to smolder/burn within 30 seconds of the USB-A side being plugged into a port.
arpeng
Exactly the same thing happened to me. How are they still selling this???
Mine seemed to work fine in a micro usb socket, but broke immediately upon attempting to use it with an iPhone. Massdrop refunded it immediately upon my contacting them, though - so kudos to Massdrop for their response.
I've been using mine for about a month now, so I wanted to throw my two cents in. The cable looks great, exactly what I wanted and expected. I love the idea of a leather cable instead of a boring plastic cable. Both sides of the connection have worked fine for me so far, I've only used it to charge devices. The micro-B side seems to stay in better than the Lightning side. My biggest gripe is how large the Lightning/micro-B side is. This isn't a flaw in the cable, it's just larger than the basic Apple Lightning cable, so I can't use it with most cases on my iPhone. I would happily buy another cable if they could make the plug smaller.
Sasquatched4D
Welp... After all this time the cable has finally decided to stop working. I will be yet another person on here reporting the cable smoking and getting extremely hot after plugging it in. I've used mine daily up until today with no problems. Then suddenly I plugged it into an iPad Pro (like I have many times before) and it just started to smoke in a few seconds. I've contacted Massdrop to see if they can do anything.
Disappointed that it doesn't fit in my iphone Lifeproof case, and I'm not taking the device out of the case every night to charge
Wish this was a USB Type C or similar cable...There's a significant number of us Google smartphone owners that would jump at these cables, the selection for us online is pretty shit right now.
I guess what I don't understand is. Why with this item having so many issues would Massdrop keep bringing this item back? Did they buy too many before? I am a regular shopper on Massdrop and I haven't seen any other item have so many complaints and or issues. Massdrop we are your customers. Don't you care?
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I guess that's it. It still bothers me that Massdrop keeps bringing back an item that has so many issues.
MusicLover
@ryan92084 is probably right. I saw the product page and almost joined. Then I checked the discussion, saw this, and decided to leave it alone. Thanks for bringing this up; you're doing a great public service. I hope there's a way to sticky this post.
Totally disappointing. Cheap quality - lower guage cable - slow charging. Do not use it to charge iPhone or iPad, the grips (hook style) will ruin the lightning port.
Yeah. I had two replaced. And they were tested by a person there at mass drop before they were sent out. One has worked on my iPhone for a few weeks but now you have to wiggle it, and the other one never worked on my roommates iPhone, but the android side seems to work fine on both.
So so it's not massdrop. But this product just sucks. Don't but it. You WILL regret.
Jer
I just wanted to post a warning that the cable I received managed to damage two pins inside my iPad Air 2 lightning port. Confirmed by Apple to be caused by a cable insertion which cost me £250 to repair.
I've owned many third party cables in the past (usually Anker/Aukey) but never had even a scratch inside the port before.
Be warned.
as bent w
Marco59
Add a comment... My cable arrived broken. The phone connection was bent. Very shabby design, weak construction and a lack of quality control. I have reached out to Massdrop and Amped no response from either company. Not what I expected from reading the reviews. Very disappointed I hope it will be resolved.
Thanks again for joining this drop! We have submitted the group's order with the vendor and they are working hard to prepare it for shipment.
We are currently working towards a new update system to reduce confusion in the Discussion and in the interim, all future updates on this drop will be sent directly by e-mail. Please verify your email address is correct under your settings so that you receive the latest updates for the group. You can change your settings here: https://www.massdrop.com/settings/user_info
To read more about the new updates please go here: dro.ps/updates If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
I think the comments speak well to my experience with these cables. Noble idea but the execution just doesn't seem to be up to par when compared to the construction and quality of, say, Belkin cables. Massdrop took care of me and all is ok now, but I want to encourage the designer to keep working on this cable as I think it's a good idea.
Cable keeps slipping out of the charging dock. Pretty shoddy design for a pretty cool concept imo
Still no reply from Amped support after their request on this discussion that I contact them. Massdrop contacted me instantly. I hope they are paying attention to this thread. We use and share this service with others because they and the community put products in front of us that we can't resist... and we trust their opinion. This gimmick was too good to be true and it turned out that was the truth. Look out for us. Stand up for us. Don't subject even a small number of customers to such products.
I'm another recipient of a bad cable. Was charging phone in my truck and when i was getting out I grabbed the phone and pulled the cable out and was met with a scalding hot connector and a very hot phone. After that the cable no longer worked (I tried on some things I was ok with losing after that).
Just to add in my two cents, my cable worked in all situations involving data and/or power. I had ask earlier what sort of magic this was. Turns out it wasn't magic, just awesome engineering. However I'm worried that I might encounter the port damaging effect if I were to buy a new one. I hope the guys at amped were able to do something for those afflicted.
My only gripe is that there's no "locking mechanism" for the lightning port side. I've accidentally knocked the plug at an angle and therefore receiving no power.
Now there is one more thing I want to sing praise: THE CABLE NATURALLY COILS OVER-UNDER. What witchcraft have you guys performed? Easy storage and no knots ever! I'm really sitting on the the fence for buying a back up here.
My cable is working perfectly with zero problems and while some of the really negative reviews/comments worry me a bit I'm just going to keep using it since it seems perfect to me. Ordered another one so we will see if that one arrives working perfectly like the first one.
I cannot believe these are on a drop again, a lot of bad reviews myself included
Gibsonk
We replied to your last email and have not received a response yet.
+1 for cable DOESN'T WORK. It's good for like 2 days and then either isn't recognized by whatever you're trying to charge or damages it. Please stop selling these Massdrop. It really doesn't make me want to buy from you. I know you're just distributing, not manufacturing these cables but please cancel the drop, stop selling them, warn people that have bought this that someone is using your site to distribute a product that can potentially DAMAGE THEIR DEVICE.
I'm surprised MD is offering these again after reading all the comments below.... yikes!
Company isn't answering my support email after their cable destroyed the charging port on my ipad. After that and all these other problems I was disappointed to see this listed again in this mornings email. Mass drop! Get our backs!
MemphisChris
After reading your comment and added to the previous bad comments, I definitely give up buying, I hope they give you some solution.
One if my cables is completely rejected by my apple devices, they charge for a second and then they say it's not compatable
EvanKupec
Please contact us directly. Info@ampedcables.com
Ok. JUst got my replacement for the faulty cables Ordered. Thanks so much. After a few emails massdrop shot me replacements and they work great. Thanks for helping!!!
JerTallJer
Thank you for contacting us directly.
Took 2.5 wewks to reach my house and took at least twice the time to charged compared to apple cable, piece of crap WILL NEVER BUY ANYTHING FROM MASSDROP AGAIN
There has been some confusion with which way to insert our Duo cable in to your device. When using an Apple device, please insert with the all metal side face up (pictured below). If you are having any issues with your cable please email is directly. Info@ampedcables.com
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amped_cables
And when inserting into a microUSB slot, lightning side up?
kevikev
On most cell phones that is the case, yes. Some devices do have the ports flipped the other way though.
Really disappointing quality here, my £3.99 cables from Amazon Basics are a league ahead. The end has manufacturing marks on it, the cable wont charge my iPhone, granted it has a case but its Ultra-Thin @ 0.7mm. If i plug them into a USB port the cable is so loose the slightest movement and it falls out. I am feeling duped and wish i had not purchased it. Hopefully the support will surpass the poor experience to date.
Gibsonk
Please email us asap for support. Info@ampedcables.com
I was about to complain about how long it was taking for my cables to arrive after being shipped on the 6th but hearing about all the troubles, I'm afraid to try swapping this charging cable between my iPhone 6s+, iPads and Galaxy S7.
Mine also doesn't work. Tried it in my car and my laptop. Sucks because it's so pretty
Chef-Blake
Hi Blake, please send us an email and we'll take care of you. Info@ampedcables.com
Just got mine. Lightning doesn't work. Tried both ways. This is the third bad cable I've gotten from Massdrop. I'm such a fool.
NathanMeyers
Hi Nathan, please send us an email and we'll take care of you. Info@ampedcables.com