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Product Description
Arizer
Rechargeable Lithium ion battery
1-2 hours of continuous use
Charging time: 4 hours
Borosilicate glass stem
LED temperature control system
Ceramic heating element
Warm-up time: 2.5 minutes maximum
Automatic shut-off
4.5 x 1.75 in (11.43 x 4.45 cm)
Temperature control system with seven levels:
Level 1: 122° F (50° C), 15 seconds
Level 2: 365° F (185° C), 1 minute
Level 3: 374° F (190° C), 1 minute 10 seconds
Level 4: 383° F (195° C), 1 minute 30 seconds
Level 5: 393° F (200° C), 1 minute 50 seconds
Level 6: 401° F (205° C), 2 minutes 10 seconds
Level 7: 410° F (210° C), 2 minutes 30 seconds Read More
What is the warranty on this?
Man the vaporizer worked very well for the first couple months, until I started getting a plastic taste from the vapor. I've done the initial heating procedure to burn off the manufacture plastic smell as part of the instruction. It worked fine for a good 2 months, but eventually I couldn't help but notice the PLASTIC taste from the vapor. I'm wondering if I can get a replacement.
le_donaldI am also wondering this, although I got mine in the drop in 2013. I'm not sure if I contact someone at Massdrop about it or contact someone at Arizer.
Elimendez, I've had a lot of trouble getting Support to respond to my RMA return; the last time I got an answer to my mail was ten days ago. I was supposed to get a response the day the package shipped back to you, but it actually arrived at your warehous today and I STILL haven't heard anything. Can you drop me a message? Thank you.
MadameHardy@MadameHardy ,
I can confirm that it was received and the next email you get will most likely be a shipping confirmation.
Support is aware of the situation and have no worries they are on top of it.
Cheers!
An update for the group, it looks like in addition to the regular order group members received an additional Arizer air battery. It was an oversight on the warehouse team's side. However feel free to keep it.
We’re happy to report that all of the orders have been shipped out from our warehouse and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
Thanks again for the support guys. Drop by the discussion board and share your experience with the Arizer Solo Portable Vaporizer. The community would love to hear your thoughts.
If there’s anything else we can do to make your Massdrop experience better, feel free to reach out to us at https://www.massdrop.com/support.
Tracking info hasn't updated since the 30th (10+ days) on both DHL and USPS websites and no mention of expected delivery date mentioned anywhere. Whats gives? At the very least I expect some idea of delivery date
PS delivery is to Australia
My Solo arrived with a red cylinder marked "Arizer Air 18650 Battery". That red cylinder is half the size of the Arizer Solo battery pack; I checked. However, the cylinder is identical to the pictures I find online of the Arizer Air battery, and the part number is correct. Was this supposed to be part of the drop?
What gives?
Furthermore, my Solo won't hold a charge; it only works when plugged into the power cord. Who do I ask for a replacement?
Great news group! We’re happy to report that all of the orders have been shipped out from our warehouse and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop