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hepkat
21
Feb 18, 2017
welp, finally got around to trying to put my desk together and I can't because I got two left side desk panels. awesome! fml
Zsoltee
3
Feb 18, 2017
hepkatThat's a same.. you should receive some compensation.
sssuputra
7
Feb 18, 2017
hepkatThat's so bad. I don't know how they are messing these up so bad. I need to check if I got the right panels before going to Arozzi about all of these dents. Just a heads up, Massdrop people told me to deal directly with Arozzi.
hepkat
21
Feb 18, 2017
sssuputraYeah, I'm dealing with them. They got back to me, but I have to wait until President's day weekend is over before it goes anywhere.
PeterD
0
Feb 19, 2017
hepkatIs the piece on the left upside down?
hepkat
21
Feb 19, 2017
PeterDthe piece on the left is the same as the piece on the right. the screw holes are only on one side. so, yes, it's upside-down, but correct-side-up because it's not the correct piece.
AL13N1NV8D3R
47
Feb 20, 2017
hepkatLooks like all you need to do is flip the left piece over and it will be correct? Unless the underside of that left piece is unpainted bare wood then yes you got the wrong piece or they drilled the wrong holes. Can you flip over the left piece and show us?
hepkat
21
Feb 20, 2017
AL13N1NV8D3Rthe seated nuts for the legs to screw in are only on one side. see the uniformed dots? those are where the base/legs screw into the bottom of the table. if I flip it over, it's the smooth surface that is the top of the table.
hepkat
21
Mar 2, 2017
hepkatI'm finally in working order. I had a lot of trouble fixing my issue! They sent me the correct panel top, but then, it didn't line up with the pin holes on the center panel top! So they sent me a new center and new left panel and it all lined up. My circumstance sucked and they said I was one of two people it had ever happened to. They did finally make it right. It sucked having to wait for each new panel and they only work m-f, so having to wait for weekends to pass, but I'm here and I'm happy. Love the desk!
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sssuputra
7
Mar 2, 2017
hepkatMe too!!! They sent me a new table top and I am all set up. It took a little bit of badgering, but their customer service pulled through.
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