uncomfortable, and cheaply made. Had 2 broken zippers when it arrived and had someone's signature (unreadable, I assume QC) on the headrest in silver sharpie. Highly disappointed with this purchase. Sold at a loss to a friend.
Jrx1216Hello, I wish you would of contacted Arozzi so we could of taken care of you and got your chair fixed. Arozzi's customer service is always happy to help customers with any questions, concerns or problems they may have. Thank you
Jrx1216You could of reached out to us on Massdrop too.
Were you asking for a refund when you contacted Arozzi? I think that is why they said that. We are always happy to help customers with either questions or shipping out replacement parts.
I'm sorry that you had a not so great experience. Once again I apologize. Thank you