Arozzi Verona/Verona Pro Gaming Chairs Discussions | Drop

Jul 14, 2016

Is this like DX Racer chair for poor people? It seems like a pretty cut and dry knock off.

Jul 14, 2016

cbtlrIf you think DX Racer is an "expensive" option, then it's doubtful you'd notice any difference between the two brands. DX Racers are "poor people's" alternative to high-end office chairs (Such as the Herman Miller Aeron.) Hope this helps provide some perspective.

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Jul 14, 2016

iamomnivoreI'm aware of of high end office chairs, being someone who works in an office with Herman Miller furniture. But people don't buy DX Racers for a corporate office.
Aesthetically DC Racer is a completely different niche and has an entirely different customer base. If you took the label off this chair I would think it was a 200 dollar cheaper DX Racer - and that 200 dollars is likely cut corners. It just adds up.

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Jul 14, 2016

cbtlrThis series looks incredibly similar to the DX Racer Formula Series, so I'll compare to that line: USD $289 and up. "200 dollar cheaper ... " Is incredibly disingenuous, here. The actual amount is closer to a $60+ difference and that is an non-discounted price, on DX Racer's own site. Some of this cheaper price is already assumed, via Massdrop Deal.
If you are referencing its build quality (and have the expertise / have done the research to comment,) I'd love to hear the points that you can provide to aid us all in making a better decision, in regards to the facts. Thanks.

Jul 14, 2016

iamomnivoreDX Racer provides a tear down, Id' be interested in seeing if the same could be said for these.

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Jul 14, 2016

cbtlrI've requested further information, from Arozzi. If/When they provide this, I'll make sure to immediately make it available to everyone. Here's hoping they take the request seriously.

Jul 14, 2016

iamomnivoreAwesome, I'd love to see the results. I guess I just jump immediately to being skeptical because I see a handful of brands riding DX Racer's coat tails but with far less transparency and because of that, quality than DX Racer- some are actually under lawsuit for infringement.

Tex-Arozzi

5852

Jul 14, 2016

iamomnivoreIf you check out the measurements of the DXRacer King series vs Arozzi Verona you will find that its a lot closer in comparison. The seat width on this chair is 15", back height is 32", and full width of the chair is 20.5". Now the King series from DXRacer will hold more weight but this chair does support up to 270lbs.

Jul 14, 2016

Tex-ArozziTrue. This would actually make the chair an even better deal (if it has the quality behind it.) I have been going back and forth with Arozzi's support team, for more detailed technical specifications, and they are giving me the runaround -- I will post the details, here, or an update on the interaction (which can give us some insight into their quality of customer care.)

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ArozziScott

678

Jul 14, 2016

iamomnivoreHi I would not say what I was doing was giving you "the runaround" I was asking for specific questions. I will be happy to answer any questions about Arozzi to the best of my ability. I will let our competition answer any questions about their products.

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Jul 14, 2016

cbtlrSo far, Arozzi refuses to provide further detailed specifications and their representative insists that these details are provided, even after I give a specific comparison (not kind to their offering) between the details they offer, online, and the details offered by their competitor. Looks like a dead end but, you are right to be wary.

ArozziScott

678

Jul 14, 2016

iamomnivoreDo I have your permission to post our entire email exchange and let others decide for themselves whether or not I "refused" to give you information?

Jul 14, 2016

ArozziScottI present to Massdrop: An attack, by Arozzi, against this customer.
I have been given NOTHING, through e-mail. I will GLADLY share with any of you, in private, the entire exchange. (If ArozziScott will permit me.) I do not give any of my permission for Arozzi to use any communications, with me, in any public context. But, I leave to you the remaining obligation to convince us to buy this product.
Perhaps, by providing a fair and complete technical specification sheet, that can rival your competition's given information? Since you've refused to do this, in e-mail, I ask for you to do so here.

ArozziScott

678

Jul 14, 2016

iamomnivoreI said I would answer any specific questions you had. What I got was a generic attack on the quality of our website and data vs. a competitors. Not once did I get a specific question. If you won't let people judge for themselves your questions. I will post below all of my replies.
First reply: I am not sure what you want? If you can provide me the document from DX Racer you are comparing to perhaps that would help.
In general it is I don't talk about the competition. I will be happy to provide any information you want about Arozzi, our products or our company. I will also let DX Racer talk about themselves.
So, just let me know what you need and I will help.
Best,
Scott
Second reply: One thing I noticed right away is our Verona has head and lumbar pillows and this model doesn’t. I also see that, at least based on what is currently shown available at Massdrop, there is not really a direct equivalent DX Racer being sold there.
Also, I grant that they use some pictographs effectively and we don’t have as many. But our written description has specifics that go beyond their generic description. So maybe we are a bit more inclined to writing than pictures  I don’t see that page as a “teardown” which would actually be a full document showing construction, frame, materials, etc.
At the recent E3 show our booth was about 15 yards from theirs. And we received continual positive comparative compliments from people who sat in their chairs and ours and compared not only on overall comfort and “feeling” but also value—how much chair you get for comparable money.
I realize DXRacer was there first. And that they have adherents that enjoy their chairs. We have just really entered the US market in a competitive way but have done extremely well versus them in Europe. I am happy to answer any specific questions about our products.
Third reply: Again, I ask, specifically, what details are they providing that we aren’t? It’s a very simple question. What I see is the same detail provided in a different manner.
Sorry, I’m not trying to be obstinate. I just don’t see the same glaring difference you apparently do, so I am trying to understand.
Thanks,
Fourth reply; Yes, as I said, most of that “missing” information is in the descriptive copy. Which I will copy here. I grant it may be mixed in with marketing words.
Meet Verona. Where Arozzi takes you to the next level. Our Swedish designers have integrated the most popular features from our other product lines along with the latest in ergonomic design to produce a gaming chair that puts you at the center of control and comfort. Supple pleather covering over a lightweight metal frame gives a luxury feel while maintaining the flexibility to move and react quickly. The Verona includes ergonomic features like extra padded seating, adjustable armrests, extra and adjustable back and head support and the durable pleather upholstery is also easy to clean. Verona comes in a variety of exciting colors to enhance your space. When it’s time to win the Verona will get you across the line with comfort to spare.

Jul 14, 2016

ArozziScottI was very polite and matter-of-fact in attempting to provide you an example of what I was looking for. There wasn't even the slightest beginning of an attack (Lack of confidence, in your product, perhaps?) You did act like you had no idea what a full tech spec sheet was and that your marketing jargon WAS a specification (Seriously?)
I could go on but, won't. That's it. I simply have to point to the lack of a technical specification sheet that comes anywhere near expectations, and how you've consistently refused to provide such, after being given multiple explanations from one person, and once from another person seeking exactly this. You are playing word games. Full spec sheet or bust.
I will not be purchasing this (OR ANY) Arozzi products. A damn shame, too. The price is nice. I can only imagine what's wrong, when the support team refuses to provide requested, meaningful details. As another user put it: "If you're going to essentially do the same exact thing as DX Racer and charge the same price it would only make sense to be as transparent am I right?"

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Jul 14, 2016

ArozziScottScott, I actually said I do NOT give you permission to post this stuff. Read my post. Perhaps, you don't need it but, this is going to look very bad on your support / company. People can see the interaction and that I said 'NO' ... Also, your e-mail is only the more damning, for your product ... Massdrop users are a canny bunch. Good luck, you need it.

OmfgLaGG

Jul 15, 2016

iamomnivoreI don't see what he did wrong. You're kind of being a dick. You lost all credibility when you can't even tell us what you asked him in the email.