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Showing 1 of 156 conversations about:
Ashland Leather Johnny the Fox Bifold
lion504
6
May 10, 2016
As nice as these wallets are (mine was buttery smooth Chromexcel), Phil Kalas' customer service is even better. I had a small irregularity in my Johnny the Fox bifold so I contacted Phil and pointed out the flaw. Really with no questions asked, he immediately paid for shipping so I could send it back to him. And then he shipped me a brand new one. Ashland understands customer service. I feel like Phil went out of his way to make sure I had a great experience with his product. That kind of customer service is hard to find these days. I HIGHLY recommend buying from Ashland leather: a terrific product and 5 star customer service. Worth every penny.
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