Hi All,
Quick update with the new information that came in. This order was sent to us in three batches. One of the batches was lost en route. We have followed up with the shipping company and they are in the process of looking for the group's order now. In the meantime we have also ordered another set of the Aurifil Thread Collection Neutrals just in case the lost package is not located. We are waiting for the vendor to let us know the shipping schedule for the replacement order and will update the group as soon as we hear back. We are working to make sure that all participants in this group are taken care.
If you have any questions or concerns please let us know at support@massdrop.com.
Thanks for your patience.
Quick update with the new information that came in. This order was sent to us in three batches. One of the batches was lost en route. We have followed up with the shipping company and they are in the process of looking for the group's order now. In the meantime we have also ordered another set of the Aurifil Thread Collection Neutrals just in case the lost package is not located. We are waiting for the vendor to let us know the shipping schedule for the replacement order and will update the group as soon as we hear back. We are working to make sure that all participants in this group are taken care.
If you have any questions or concerns please let us know at support@massdrop.com.
Thanks for your patience.