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k.Joe
2
Aug 30, 2017
It is over 10 days past the expected shipping date of this drop. Many people have asked Massdrop for some kind of update. WIf customer support exists, then why are they not responding to the many WHEN WILL IT SHIP queries? Almost any word or explanation from customer support is better than hearing noting!
C'mon Bekah.M you chimed in so we know someone there reads these comments, why isn't anyone responding to the basic question of when will it ship? There must be some explanation, afterall, Massdrop expected to ship by then.
On 7/31/17 I received the following email from Massdrop: Thanks again for joining this drop! We have submitted the group’s order with the vendor for the BlackVue DR650S-2CH Dash Camera and they are working hard to prepare it for shipment. As soon as your order has been dropped off with the courier, we will email you tracking information. Please allow 1-2 days after tracking is received for the package to be recorded in the courier’s system. The current estimated shipping date is 8/18. We will update the group via email if the expected ship date is moved. If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
So where is the love Massdrop???
k.Joe
2
Aug 30, 2017
k.JoeSheesh, wouldn't you know it, just a few minutes after I post my comment, guess what shows up in my email? MY ITEM HAS SHIPPED and I have a tracking number!!! WOOHOO!!!