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Showing 1 of 90 conversations about:
John_Titor
7
Sep 7, 2018
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I sent an email to request for support but it’s been almost two weeks now and I haven’t gotten a response to my volume controller not working anymore.
Sep 7, 2018
Pierre111
413
Sep 9, 2018
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John_TitorI John, your device is obviously under guarantee, I apologize if your email have been missed, I'l look in to it and respond with the return process tomorrow
Sep 9, 2018
Pierre111
413
Sep 10, 2018
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John_TitorHello John. I have to apologize again but I cannot find your request, I don't know what happened and I don't have your actual name and email adress so it makes it difficult. Could you send your request at info@bluewaveaudio.ca and we will arrange support for you. Sorry for the trouble. Did you try the support request trough us or trough Massdrop? just curious. as stated in the description, I believe Massdrop mention Manufacturer warranty so you can go trough us. Thanks
Sep 10, 2018
John_Titor
7
Sep 10, 2018
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Pierre111Hi pierre,
i just sent sent an email thanks
Sep 10, 2018
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