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Showing 1 of 17 conversations about:
Samwise
8
Aug 29, 2017
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I hope that my experience was an outlier, but I bought one of these a few years ago. It was one of the worst umbrella purchases I've made, and I'm throwing that against having purchased cheap golf umbrellas from discount stores. The fabric ripped within weeks of purchase, and turned inside out in moderate winds (20-30MPH gusts). I tried contacting the company for assistance, and they totally blew me off.
Aug 29, 2017
raymoche
8
Jan 24, 2018
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SamwiseMy experience differs from yours, it is my longest lasting umbrella, used in all conditions and never had a problem, and I have 2 when they first launched. I gifted the XL to my brother and kept the regular. Perhaps it is a quality control issue on some batches??
Jan 24, 2018
Samwise
8
Jan 26, 2018
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raymocheMaybe it was a QC issue with the batch. Their support was completely useless to me when I tried to get some assistance under the warranty. They didn't answer the phones, didn't answer support requests through their website.
Jan 26, 2018
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