Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 53 conversations about:
vong
262
Jun 27, 2017
bookmark_border
Got this shit response when I contacted to cancel
" Hey there, We placed the group's order for this drop shortly after the drop ended. Everything is on-track to meet the estimated shipping date, which means that your order is not eligible for cancellation at this time. I understand this may not be desirable, so if you truly do not want this product, I might suggest reaching out to your financial institution to see if they can help. Some credit card companies offer purchase protection benefits that may apply to this situation. "
Jun 27, 2017
cbtlr
401
Jul 27, 2017
bookmark_border
vongWow, I'm a huge supporter of Massdrop but this seems like the wrong way to handle this.
Jul 27, 2017
baesex
220
Sep 21, 2017
bookmark_border
vongcorrect me if I'm wrong but are they suggesting you do a chargeback so that your bank takes the money back from massdrop on your behalf? and they're happy with that vs a refund?
Sep 21, 2017
vong
262
Sep 21, 2017
bookmark_border
baesexI used paypal and they were happy to let me keep the knives after the bs response I got from someone in support.
Sep 21, 2017
View Full Discussion