Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 205 conversations about:
Giannino
57
Nov 27, 2017
bookmark_border
rhinocerosbladder
383
Dec 7, 2017
bookmark_border
GianninoThe freaking president of Boker USA called me before. Literally told me there's nothing they can do.
Giannino
57
Dec 28, 2017
bookmark_border
rhinocerosbladderWell aint that just a slap in the face. Guess the President of Boker USA doesnt want my money ever in the future. What a way to buy my 1st Boker...
rhinocerosbladder
383
Dec 29, 2017
bookmark_border
GianninoHonestly. It absolutely soured the brand for me and I know I won't be buying anything from them. On the one hand, I appreciate him calling, by all means. But it's a kwaiken. The inside isn't made of fairy dust and some magical steel. Just send over the internals at the least. But he flat-out said they can't do anything with warranties, especially after I went back and forth between Massdrop's genuinely awesome customer service and Boker's clueless support. The entire experience is just disappointing, especially with such a brand. I don't even know if I should sell it on eBay or try to fix it or anything. Regardless I'm not keeping it and haven't even used it since the day he said they won't do anything.
Giannino
57
Dec 29, 2017
bookmark_border
rhinocerosbladderSend it to me and Ill drop it out of a plane and into the ocean to die a slow rusty painful death like its doing to my soul. Just dont tell the local air safety board *shify eyes* I mean my pilots license gotta be good for something cool right?
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop
I disassembled it and saw like other people have said, it was basically lubricated with something that looked like the thick sludge from the bottom of a cars oil catch can after its gone 40,000 km past its last oil change.
However that wasnt even the problem, I found when moving the bearings around that they would actually stop at one point in their circle track because it wasnt milled correctly and it was too tight. I have a feeling the little ball mechanism that locks the blade closed had its hole milled too deep as well, seated too well to let the blade open up.
Its incredibly dangerous to open because of how much force I had to use to do so, actually cut open my finger because of this action. Im just lucky it was just shallow enough to not require some form of stitches..... haemostatic bandages sufficed.
It took over 4 hours of re feeding in the very tiny ball bearings and fiddly positioning (being one finger down didnt help) before I managed to get the thing closed again after hitting it with wd40 and comprehensively cleaning the entire action. Now that there was no sludge to hold the bearings in theyd fall out at every opportunity which at least it meant it was lubricated now and ready for use. Problem was, nothing changed, as the blade movement was still very grainy and stiff (not surprising considering the afforementioned bearing issue) and the still impossible to dislodge opening.
As my first ever Boker knife and seeing all the nice smooth opening actions on youtube..... What the fuck happened to this one? And I dont seem alone reading these comments. My knifes number is #1330 for reference.
All this is surely grounds for replacement right? But i have no Idea how to start that process... (can anyone help?) As it stands I have a dangerous wooden trimmed paperweight, as I refuse to use something this unsafe. But having to ship from Australia at my expense for a defective product thats not my fault is really depressing.
All in all pretty horrific experience for today.