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No timer: You should be grinding your beans right before brewing coffee. Therefore, timer is useless. No hot plate: Hot plates affect the coffee flavor as it keeps it warm for too long/burns the bottom/heats unevenly. Carafe doesn't work: Brew enough coffee for a couple cups. Drink those cups. If you like, brew more.
This is not a coffeemaker made for people that buy pre-ground beans. If coffee=Folgers or keurig to you, then you will hate this product. If you believe dark roast is the best, you will hate this product.
I'm not trying to be rude but the poor reviews on this product are from people that simply are not buying the right coffeemaker for their needs. If you don't love coffee and have a ~$100+ grinder at home (or are planning to buy one), you should NOT buy this.
I don't consider myself a coffee snob, but I am completely turned off by the taste and smell of coffee that has been sitting on a burner for more than a couple of minutes. This coffee maker is a no-nonsense alternative to all of the more common units with hot plates.
I bought the 1900TS model about 2 years ago for $130. I loved the taste of the coffee it brewed, but found the carafe annoying to clean. About a year ago I replaced the stainless carafe with the double-walled glass one. Since then, I've used it 3x a day, almost every day. I love it.
I see that the glass carafe is not available on Amazon today, but William Sonoma and Sears both carry it. The model is BV61900CAD.