I don't think I received any of the memory foam tips. All of the extra tips provided in the little baggie seem to be made of silicone. Is there any reason other than packaging error for this to be the case?
Well damn if that's the case then I definitely didn't receive them. The items I got in the little hardcase were a bag full of silicone tips, warranty card, and the airplane adapter. Looks like I'm off to contact support. Thanks for your help.
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