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Showing 1 of 14 conversations about:
Beginner
69
Sep 17, 2017
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Stamped warranty card does not have a date of purchase, based off the last Breitling watch I bought, which may not qualify as a warranty. One of the buyers from the other MD Breitling drop had his stamped warranty card disregarded by Brietling as it didn't have the date of purchase on the so called stamped warranty card and had to shell out ~$600 on repairs. So beware or confirm with MD about the date of purchase on the card.
Cloaca
1906
Sep 18, 2017
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BeginnerAn adjustable date stamp can be had for $5.00 on Amazon. Or just use a ball point pen. ;-)
dholik8503
Sep 18, 2017
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BeginnerI am curious about what was wrong with the watch that had to be shipped off for repairs. Ostensibl, a new out of the box Breitling should not need a $600 repair up front. If you could let us know what happened it would, I am sure, be appreciated. At the same time, if do not wish to provide specifics, I understand.
Beginner
69
Sep 18, 2017
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dholik8503AFAIK, the watch stopped working and was reported to have some water damage.
Cloaca
1906
Sep 19, 2017
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BeginnerI did a "site:massdrop.com" search on Google with keywords like "breitling warranty date." I'm not sure how complete Google"s index is of Massdrop, but I couldn't find the reported "friend of a friend" complaint, so ... pix or it didn't happen, or rather "link to the post or it's just a Chinese telephone game exageration/urban legend."
I expect that either the Massdrop receipt is good enough for the date, or the source for Massdrop is a gray market importer, in which case, yeah you're not getting a warranty, and it has nothing to do with a date stamp.
I expect that either the Massdrop receipt is good enough for the date, or the source for Massdrop is a gray market importer, in which case, yeah you're not getting a warranty, and it has nothing to do with a date stamp.
Beginner
69
Sep 19, 2017
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Cloacahttps://www.massdrop.com/buy/breitling-superocean-chronograph-42-automatic-watch/talk
Just go over the comments section :)
Just go over the comments section :)
IndyWebDude
8
Sep 19, 2017
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To update on this. I have sent my watch to Breitling to service, and was told it had water damage. The watch had never been in the water since I had received it.
MD initially wanted me to send it to a 3rd party for repairs, but I had already sent to Breitling factory repair in CT. Massdrop did agree to reimburse me the cost for the repairs.
But what the OP said is true, there is no purchase date or any proof of purchase, so Breitling would not honor the warranty.
But what the OP said is true, there is no purchase date or any proof of purchase, so Breitling would not honor the warranty.
Nachosanma
43
Sep 21, 2017
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IndyWebDudeDid Breitling charge you because the warranty was void or because it had water issues? Obviously, water issues aren't covered by warranty...
Cloaca
1906
Sep 21, 2017
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NachosanmaI suspect that unless Massdrop's supplier puts its name on the warranty card, and that supplier is an authorized dealer, there was no warranty. And I suspect that any authorized dealer that sells to Massdrop instantly becomes an unauthorized dealer. I checked online, and there are precious few authorized Breitling dealers. For instance, only five in the whole of the Los Angeles area, and that includes airport duty-free outlets. It's unlikely that a receipt from Massdrop counts for the warranty. And now Breitling warranty cards are RFID-impregnated plastic cards with the dealer and date printed (not handwritten) on the card and issued from the Breitling North American HQ. So I suspect that any sort of paper warranty card isn't worth the paper it's written on.
Nachosanma
43
Sep 21, 2017
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CloacaI agree with you, but the question remains, as if you take any new watch under warranty and it gets treated as a water issue, no warranty will cover it... I don't care if Massdrop is buying from and AD or not, but to know where that 700 usd charge came from.
Cloaca
1906
Sep 21, 2017
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NachosanmaAs I recall, the watch worked out of the box and later stopped. So water could have damaged the watch subsequent to purchase, i.e., the old handwashing/walking in a light rain/sweat issue, but with a screw-down crown, I can't see water being involved in any damage requiring repair. So the whole story is vaguely unsatisfying.
And rust takes quite a while to develop. I've seen a watch repair reality show here in Japan involving a rusty stem, and it obviously was decades in the making. Quite amazing how it was repaired: micro lathing, filing, and heat hardening of a stem, redesigned to fit in a larger, drilled out case hole, and drilling out and acid desolving of the remains inside the crown, which was reused. I got the feeling that the television producers paid for the whole thing, and in the normal course of events a repairman would have recommended just swapping in a movement form a donor watch.
At any rate, I wouldn't expect any sort of warranty here beyond watches that Massdrop covers, and there only in the first month or so. And I wonder about the value of a warranty on a watch that requires reqular service costing hundreds of dollars. By not bothering with warranty coverage you can bank the savings and use it to fund the repair of the occasional bad luck watch. It's the same thing as with "extended warranties" on electronic equipment.
And rust takes quite a while to develop. I've seen a watch repair reality show here in Japan involving a rusty stem, and it obviously was decades in the making. Quite amazing how it was repaired: micro lathing, filing, and heat hardening of a stem, redesigned to fit in a larger, drilled out case hole, and drilling out and acid desolving of the remains inside the crown, which was reused. I got the feeling that the television producers paid for the whole thing, and in the normal course of events a repairman would have recommended just swapping in a movement form a donor watch.
At any rate, I wouldn't expect any sort of warranty here beyond watches that Massdrop covers, and there only in the first month or so. And I wonder about the value of a warranty on a watch that requires reqular service costing hundreds of dollars. By not bothering with warranty coverage you can bank the savings and use it to fund the repair of the occasional bad luck watch. It's the same thing as with "extended warranties" on electronic equipment.
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