I certainly am not having any problems like that. I'm really sorry to hear it. I'm sure you can work it out with Massdrop and/or Campfire Audio. Obviously you shouldn't be having that problem. Sorry.
On the other hand, I'm really liking the sound and construction of mine (and the nice cable) but I have a newbie audio question:
I'm not an audiophile by any means, but I've slowly been getting more and nicer equipment the past few years. These are by far the most expensive and nicest IEMs I own now. (For reference I also have some Klipsch, Etymotic, and Sennheiser IEMs.) I don't have a golden ear for distinguishing super subtle sound quality differences but I can tell when silence is not absolutely pitch black. These Novas must be significantly more sensitive than my other sets, because no matter what source I use there is a little background hiss. It's worst with my laptop (that actually had a decent HD soundcard), but a bit better with my iPhone 6, or when I use my DACPort HD or Geek Out IEM 100 DAC/amps. But even with those DACs there is hiss!
My question is: what sort of DAC do I need for pitch black silence? Is the stat that I have to look at when comparing DACs TDH? If so, how low do I need to go for these Novas? The DACPort HD has aTDH of 0.002%, which I thought was pretty good. Do I need a desktop DAC just to get a clean signal (instead of a portable DAC)? If so, doesn't that sort of defeat the purpose of using a portable IEM? Is the Grace m9xx a clean enough source for these to be hiss free?
Sorry for all the questions, I'm just trying to figure out what I need to look for next to clean up the signal.
patpolkI have the smae problem when I plug mine into my fiios
I was not sure if the novas had a problem or if expensive iems were like that.
anyone else have this problem?
On the other hand, I'm really liking the sound and construction of mine (and the nice cable) but I have a newbie audio question:
I'm not an audiophile by any means, but I've slowly been getting more and nicer equipment the past few years. These are by far the most expensive and nicest IEMs I own now. (For reference I also have some Klipsch, Etymotic, and Sennheiser IEMs.) I don't have a golden ear for distinguishing super subtle sound quality differences but I can tell when silence is not absolutely pitch black. These Novas must be significantly more sensitive than my other sets, because no matter what source I use there is a little background hiss. It's worst with my laptop (that actually had a decent HD soundcard), but a bit better with my iPhone 6, or when I use my DACPort HD or Geek Out IEM 100 DAC/amps. But even with those DACs there is hiss!
My question is: what sort of DAC do I need for pitch black silence? Is the stat that I have to look at when comparing DACs TDH? If so, how low do I need to go for these Novas? The DACPort HD has aTDH of 0.002%, which I thought was pretty good. Do I need a desktop DAC just to get a clean signal (instead of a portable DAC)? If so, doesn't that sort of defeat the purpose of using a portable IEM? Is the Grace m9xx a clean enough source for these to be hiss free?
Sorry for all the questions, I'm just trying to figure out what I need to look for next to clean up the signal.