So I am realizing what a mistake this drop is? Someone respond ASAP or I am setting up a dispute with my credit card company and having the drop refunded to me and Ill never do business with Mass drop again. Im spending $200 average in the last 4 weeks. However this drop has a customs bill of $208??? Wtf is up with that???
SokoHi Soko,
I see that you are an avid Massdrop user and I am not sure how customs work but I do know we can not control what customs charges you. We have had members who have had no problems with this and some who have run into this issue.
You can contact our community support team through your transactions page and see what exactly happened on our side.
SokoMaybe you should just go to your customs bureau, show them the bill of how much you paid for the lenses and let them recalculate your import turnover tax. To me it seems they did not find any bill inside the parcel and made a rough value estimation OR charged you the full MSRP because of missing declaration. Or your country have laid heavy import taxes on optical lens products?
But for whatever reason, it is solely your responsibility to know that your country imposes taxes on imported goods
XenoPinguDoesn't matter i reported the fraud got my money back from mass drop. They failed at informing me the idiot and ignored consumer.
now they will see the competitors increase their market share and mass drop lose theirs.
I see that you are an avid Massdrop user and I am not sure how customs work but I do know we can not control what customs charges you. We have had members who have had no problems with this and some who have run into this issue.
You can contact our community support team through your transactions page and see what exactly happened on our side.
But for whatever reason, it is solely your responsibility to know that your country imposes taxes on imported goods