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Gashu
29
Apr 5, 2018
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Okay running out of patients waiting for the clear answers from MD support. Although my ticket was very very detailed I was simply asked for rest of pictures (due to 8pic limits) and that was it for the initial response...;; then I replied within 10 minutes with rest of the pictures...and I was expecting another response but no email for a whole day (which is okay I can wait one more day if they need some time). Then I thought I would get the response early today... but no.
Attemting to take better pictures and submitting tickets backandforth for almost 5 hours leads me to think... it might just be better for MD to collect the keycaps and perhaps research this by themselves instead of me stressfully trying to get some actual answers...;; (because I don't enjoy waiting for a full year+long shipping time to find out my keycaps are defective...and then spending another half a day + (3days) trying to get response from support...then probably even longer time for replacement(sigh;; when....).
I wanted to share the pain of waiting and anger (I am just kidding TT.TT) Some of the pictures I sent them initially. (small scratches from SP and MD doesn't surprise me anymore but this is new....;;)
It's rainning here...sorry for the deem lighting/photo;; but it should be apparent enough. I initially thought it was some kind of lint or something..then I thought it was pen mark.... and then I realized it was tactile...THEN I thought it was a crack ....now I am thinking something, probably piece of uncleaned residue, getting inside of the injection. There are some big ones as well as the little ones against the white alphas...;;
I know there are people with that swapped {[ }] (maybe they are being addressed first...) but maybe bit faster response from support is appreciated? (I mean I am answering them right away... but they seem to take their time...then again usually MD is quick on response...I only had two instances where I was taking to them alot and it was going nowhere for weeks..;;) I guess it really depends on.. which person you talk to..;;
Anyway I really should be doing something else... but here I am....sigh;;;; It's almost 2:00pm pacific time again hopefully I can hear from MD with some real answers;;

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Apr 5, 2018
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