Click to view our Accessibility Statement or contact us with accessibility-related questions
chieartgroup
5
Jan 17, 2018
I just got my Cardas cables tonight and there is a problem with them. The is no sound coming from the L cable. Swapping cables back to my original Sennheiser OEM cable confirms the issue. Swapping the L cable to the R input jack confirms the issue as well, that there is a problem with the L cable. I opened a support case with Massdrop already. Is any else having issues with their cables?
nikoskon
21
Jan 27, 2018
chieartgroupI mate, same issue with my Sennheiser cable :( . The left connector is the issue also. Have you had any luck with the case you opened with Massdrop?
chieartgroup
5
Jan 27, 2018
nikoskonI contacted Massdrop on the same night that I got my cables. They stated that they did not have any spare cables and immediately offered a refund. Sending the cables back and getting a refund took about a week. All in all, I was disappointed that I don't have a new set of cables but I can't fault Massdrop in this case. I'm more shocked that Cardas sent out a set of bad cables.
chieartgroup
5
Aug 7, 2018
chieartgroupLet's roll the dice again. Hopefully, this drop works out better than my order from December.
PRODUCTS YOU MAY LIKE
Trending Posts in Audiophile