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ptr727
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Apr 8, 2016
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I want a refund, or I'm selling to somebody that does not need Win10 support.
New driver does crashes when waking from sleep.
5: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff802343a2ca7, The address that the exception occurred at Arg3: ffffa00208140288, Exception Record Address Arg4: ffffa0020813fac0, Context Record Address
Debugging Details: ------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 14316.1000.amd64fre.rs1_release.160402-2217
SYSTEM_MANUFACTURER: Shuttle Inc.
SYSTEM_PRODUCT_NAME: SX79R
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 2.01
BIOS_DATE: 09/05/2013
BASEBOARD_MANUFACTURER: Shuttle Inc.
BASEBOARD_PRODUCT: FX79R
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 1
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff802343a2ca7
BUGCHECK_P3: ffffa00208140288
BUGCHECK_P4: ffffa0020813fac0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
FAULTING_IP: ceusbaud+12ca7 fffff802`343a2ca7 0fb65004 movzx edx,byte ptr [rax+4]
EXCEPTION_RECORD: ffffa00208140288 -- (.exr 0xffffa00208140288) ExceptionAddress: fffff802343a2ca7 (ceusbaud+0x0000000000012ca7) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000004 Attempt to read from address 0000000000000004
CONTEXT: ffffa0020813fac0 -- (.cxr 0xffffa0020813fac0) rax=0000000000000000 rbx=0000000000000001 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000000 rdi=ffffe589a93ab010 rip=fffff802343a2ca7 rsp=ffffa002081404c0 rbp=0000000000000000 r8=0000000069665555 r9=0000000000000000 r10=fffff780000003b0 r11=fffff78000000008 r12=0000000000000004 r13=ffffe589a93ab700 r14=0000000000000000 r15=0000000000000008 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 ceusbaud+0x12ca7: fffff802`343a2ca7 0fb65004 movzx edx,byte ptr [rax+4] ds:002b:00000000`00000004=?? Resetting default scope
CPU_COUNT: c
CPU_MHZ: c80
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2d
CPU_STEPPING: 7
CPU_MICROCODE: 6,2d,7,0 (F,M,S,R) SIG: 710'00000000 (cache) 710'00000000 (init)
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000004
READ_ADDRESS: 0000000000000004
FOLLOWUP_IP: ceusbaud+12ca7 fffff802`343a2ca7 0fb65004 movzx edx,byte ptr [rax+4]
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
ANALYSIS_SESSION_HOST: XPC-SX79R5-1
ANALYSIS_SESSION_TIME: 04-08-2016 14:40:32.0344
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
LAST_CONTROL_TRANSFER: from fffff802343a26cf to fffff802343a2ca7
STACK_TEXT: ffffa002`081404c0 fffff802`343a26cf : 00000000`00000000 00000000`00000001 fffff802`31589890 ffffe589`a93ab010 : ceusbaud+0x12ca7 ffffa002`08140a20 fffff802`343a5158 : ffffe589`9f9e0a40 fffff802`31589890 ffffe589`b4feda70 00000000`00000001 : ceusbaud+0x126cf ffffa002`08140ac0 fffff802`343a6f29 : ffffe589`b4feda70 00000000`00000000 ffffa001`fdf83180 fffff802`7be5c037 : ceusbaud+0x15158 ffffa002`08140af0 fffff802`31589955 : ffffe589`00000000 ffffe589`a79fd580 ffffe589`00000000 fffff802`2e1f71c0 : ceusbaud+0x16f29 ffffa002`08140b20 fffff802`7be5bc99 : ffffe589`a075b2f0 ffffe589`a79fd440 fffff802`31589890 ffffe589`b4fede10 : ks!CKsDevice::PassiveWakeDevice+0xc5 ffffa002`08140b80 fffff802`7bed0e25 : 07becf15`8d480000 00000000`00000080 ffffe589`9c8cc040 ffffe589`a79fd440 : nt!ExpWorkerThread+0xe9 ffffa002`08140c10 fffff802`7bf69956 : ffffa001`fdb00180 ffffe589`a79fd440 fffff802`7bed0de4 83486675`c085f88b : nt!PspSystemThreadStartup+0x41 ffffa002`08140c60 00000000`00000000 : ffffa002`08141000 ffffa002`0813b000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
THREAD_SHA1_HASH_MOD_FUNC: 09f900d5336710683f1457298abded680df4f6f1
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4384a6bfc1f6493707b14996945cc56a89544837
THREAD_SHA1_HASH_MOD: 7d17d82a0666bc0fe3b4351d1a830c857809fe3a
FAULT_INSTR_CODE: 450b60f
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: ceusbaud+12ca7
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ceusbaud
IMAGE_NAME: ceusbaud.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 56f5c16a
STACK_COMMAND: .cxr 0xffffa0020813fac0 ; kb
BUCKET_ID_FUNC_OFFSET: 12ca7
FAILURE_BUCKET_ID: AV_ceusbaud!Unknown_Function
BUCKET_ID: AV_ceusbaud!Unknown_Function
PRIMARY_PROBLEM_CLASS: AV_ceusbaud!Unknown_Function
TARGET_TIME: 2016-04-08T14:03:59.000Z
OSBUILD: 14316
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-04-03 00:42:04
BUILDDATESTAMP_STR: 160402-2217
BUILDLAB_STR: rs1_release
BUILDOSVER_STR: 10.0.14316.1000.amd64fre.rs1_release.160402-2217
ANALYSIS_SESSION_ELAPSED_TIME: 7e7
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_ceusbaud!unknown_function
FAILURE_ID_HASH: {6312f566-dfce-4094-68c2-d7d6bc67bd16}
Followup: MachineOwner ---------
Apr 8, 2016
CEntrance
1151
Michael Goodman
Apr 9, 2016
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ptr727Please email info at CEntance dot com so we can help.
Apr 9, 2016
ptr727
0
Apr 9, 2016
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CEntranceI emailed a link to a dump file, I still want to return the device for a refund.
Apr 9, 2016
CEntrance
1151
Michael Goodman
Apr 9, 2016
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ptr727We connected over email and I have forwarded the crash dump file to the engineers. Thanks for your help and very sorry about the inconvenience. We will get this resolved.
Apr 9, 2016
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