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XiK
5535
Dec 1, 2017
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Hey everyone, Apologies for the overdue update on this drop. We have been working with Clueboard on a firm ship date and have several updates for all of you: For those of you that have received a single switch, we have resorted our inventory and kitted the switches correctly. They will be ready to ship by end of next week. Sorry about the mistake, this was a miscommunication between us and our warehouse on how the drop was set-up. As for all the Clueboard components (case, pcb, plate, GMK keycaps), Clueboard is aiming for a firm ship date of 12/31. The delays were unexpected for both Clueboard and Massdrop, and Clueboard is working with the factory on perfecting and finishing some of the components. If for some reason the boards are not able to be shipped by 12/31, we will unfortunately need to cancel and refund the drop. At that point, we’ll follow-up with options for the drop participants to decide how you all would like to move forward based on the information we have. If you do not wish to wait, please reach out to our community support team via your transaction page, we will get the cancellation and refund sorted out for you. Regardless, we are issuing everyone who participated in this drop a $20 Massdrop credit. We’re sorry for the delay and poor communication on this drop - it’s obviously not a situation anyone wants to be in. (The credit will be added in the next 24 hours and automatically be applied on your next purchase on the check-out page) Thank you everyone for being super patient and supportive, and apologies (many many many times) for the delay and lack of updates up until now. Our Community Support team will also send out an update regarding this matter via Email.
NEXT UPDATE: On or by 12/18
Dec 1, 2017
ATsession
38
Dec 1, 2017
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XiK$20 from this drop, $15 from the /dev/tty key cap drop delay, and $15 dollars from the Kapatoa gmk carbon mixup. Can anyone beat $50 bucks Massdrop credit? ;)
Dec 1, 2017
thinkV
44
Dec 1, 2017
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XiKI’d rather wait for the original product. Than wait and have it cancelled. By giving us a final date it’s almost like it’s expected.
Dec 1, 2017
foxxx509
16
Dec 14, 2017
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thinkVI never got any sort of credit, so that was a wasted apology. I wouldn't place another on this site if I was paid to do it.
Dec 14, 2017
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