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skullY
330
Clueboard
Jan 15, 2018
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skullY
330
Clueboard
Jan 24, 2018
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layornosYes, everyone receives the part. I believe it will solve the ISO Enter problem, but if you want to be sure hop on my Slack and I can talk through it with you to make sure.
skullY
330
Clueboard
Jan 24, 2018
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skullYUpdate: 2018 Jan 23
After testing out several materials and methods I have settled on 0.85 mm acrylic as the best available option. I have designed and cut several test pieces and will be shipping them to select people to test. If these tests look good I will be shipping out these pieces to everyone.
These spacers do shift the USB port down, which is not ideal. I will be including a frosted white spacer in every fix kit to address this. I know for some of you this will be a bonus, and for others it will be a detraction. If you can't live with the spacer please contact me and I will see what I can do.
After testing out several materials and methods I have settled on 0.85 mm acrylic as the best available option. I have designed and cut several test pieces and will be shipping them to select people to test. If these tests look good I will be shipping out these pieces to everyone.
These spacers do shift the USB port down, which is not ideal. I will be including a frosted white spacer in every fix kit to address this. I know for some of you this will be a bonus, and for others it will be a detraction. If you can't live with the spacer please contact me and I will see what I can do.
skullY
330
Clueboard
Jan 31, 2018
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skullYUpdate: 2018 Jan 30
We've sent out several fix kits, with a couple people reporting back success. I've started on production of the frosted white spacers, and have ordered super-thin acrylic for the pcb spacers. This means I should have the fix kits assembled and ready to start shipping in 2-3 weeks. We have a couple of the prototype spacers left, if you'd like to give us feedback and get your fix kit early just drop an email to info@clueboard.co with your address and massdrop order number.
I have also received feedback that some people would prefer a color other than frosted white for their spacer. If you'd like to choose your color you can email info@clueboard.co with your massdrop order number, and specify one of the following:
We've sent out several fix kits, with a couple people reporting back success. I've started on production of the frosted white spacers, and have ordered super-thin acrylic for the pcb spacers. This means I should have the fix kits assembled and ready to start shipping in 2-3 weeks. We have a couple of the prototype spacers left, if you'd like to give us feedback and get your fix kit early just drop an email to info@clueboard.co with your address and massdrop order number.
I have also received feedback that some people would prefer a color other than frosted white for their spacer. If you'd like to choose your color you can email info@clueboard.co with your massdrop order number, and specify one of the following:
- Clear
- Black
- Glossy White
- Orange
- Turquoise
skullY
330
Clueboard
Feb 2, 2018
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skullYI've completed the first draft of the instructions for building using the fix kit. You can read it here: https://clueboard.co/support/clueboard-66-fix-kit
Production of the fix kits is underway. I expect to start sending them out in about 2 weeks.
Production of the fix kits is underway. I expect to start sending them out in about 2 weeks.
skullY
330
Clueboard
Feb 8, 2018
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skullYUpdate: 2018 Feb 7
It turns out my projections for making these parts were overly optimistic. My yield has been about half what I expected, meaning it'll take me twice as long to make enough. Additionally, it wasn't a solution anyone was really happy with, even though it worked.
So, I'm making new PCB's. The bad news is we'll be delayed by the Chinese New Year holiday, but the good news is you'll have a keyboard that looks and works exactly as promised. If you do nothing you'll receive a new PCB in the mail.
We also have cases that are compatible with the existing PCB now! If you would rather exchange your case now instead of waiting for a replacement PCB we can do that! You will have to pay to ship the case to us, but we will pay for the shipping back to you. Simply email us (info@clueboard.co) and we'll get that setup for you.
So, I'm making new PCB's. The bad news is we'll be delayed by the Chinese New Year holiday, but the good news is you'll have a keyboard that looks and works exactly as promised. If you do nothing you'll receive a new PCB in the mail.
We also have cases that are compatible with the existing PCB now! If you would rather exchange your case now instead of waiting for a replacement PCB we can do that! You will have to pay to ship the case to us, but we will pay for the shipping back to you. Simply email us (info@clueboard.co) and we'll get that setup for you.
a.-_1
11
Mar 20, 2018
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skullYAny update on the fixed PCBs?
https://www.reddit.com/r/clueboard/comments/7qf41g/stabilizer_clearance_problems_with_latest/ said they should be shipping about now. Still on schedule?
https://www.reddit.com/r/clueboard/comments/7qf41g/stabilizer_clearance_problems_with_latest/ said they should be shipping about now. Still on schedule?
skullY
330
Clueboard
Mar 21, 2018
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a.-_1No news is good news. :) Friday is the due date for shipping, I expect to see pics of the PCB's from the factory any time now, and they should be in my hands early next week.
skullY
330
Clueboard
Mar 30, 2018
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a.-_1FYI, I posted an update to that tonight. I dug into it and we're actually running very late, but the factory wasn't communicating with me. :/ I don't want to commit to a time, but we should have them en route to me next week.
skullY
330
Clueboard
Apr 19, 2018
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koageWe've started that process already. We should have them all out by the beginning of next week.
a.-_1
11
Apr 26, 2018
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skullY@skullY your latest update on the reddit thread mentions spacers (https://www.reddit.com/r/clueboard/comments/7qf41g/stabilizer_clearance_problems_with_latest/dxyxccz/) – what's that about? I thought the new PCBs were the fix?
skullY
330
Clueboard
Apr 26, 2018
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a.-_1So did I.
I built 3 using the new PCB's. There's still some stickiness/weirdness that happens, I think because there's not enough clearance at the usb port. On all 3 the spacers work and move without issue. When I set the top on the bottom 2/3 work fine still, the 3rd one gets sticky. As I tighten the screws the stickiness gets worse on all 3.
I tried 0.85mm spacers which improved it a little, but not completely. I tried 1.1mm spacers which improved more, but not completely. With a 1.5mm spacer even my most stubborn build was working completely fine. The good news is that it's a much smaller spacer than the ones designed for underlight. I think you'll find it doesn't detract from the aesthetics, although it does change them slightly.
I built 3 using the new PCB's. There's still some stickiness/weirdness that happens, I think because there's not enough clearance at the usb port. On all 3 the spacers work and move without issue. When I set the top on the bottom 2/3 work fine still, the 3rd one gets sticky. As I tighten the screws the stickiness gets worse on all 3.
I tried 0.85mm spacers which improved it a little, but not completely. I tried 1.1mm spacers which improved more, but not completely. With a 1.5mm spacer even my most stubborn build was working completely fine. The good news is that it's a much smaller spacer than the ones designed for underlight. I think you'll find it doesn't detract from the aesthetics, although it does change them slightly.
a.-_1
11
Apr 26, 2018
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skullYAh. Good to know. A few more questions:
1. This new spacer goes between case top & bottom? 2. With the new spacer & PCB, there's no insert anymore, right? (i.e. https://clueboard.co/support/clueboard-66-fix-kit?#6) 3. Would the 3mm underlight spacer + new PCB also work with the cases from this drop? 4. Will the original PCBs from this drop work with the next round of cases?
Thanks for continuing to follow through on a fix.
1. This new spacer goes between case top & bottom? 2. With the new spacer & PCB, there's no insert anymore, right? (i.e. https://clueboard.co/support/clueboard-66-fix-kit?#6) 3. Would the 3mm underlight spacer + new PCB also work with the cases from this drop? 4. Will the original PCBs from this drop work with the next round of cases?
Thanks for continuing to follow through on a fix.
skullY
330
Clueboard
Apr 26, 2018
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a.-_11. Correct
2. Also correct, those were expensive and didn't work well.
3. Yes
4. Yes, but with a spacer (which will be included.)
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Many of you had had problems with stabilizer clearance. I've got a pretty good handle on what happened and have written a post about it here: https://www.reddit.com/r/clueboard/comments/7qf41g/stabilizer_clearance_problems_with_latest/
TL;DR: You will be receiving a part to correct this problem in a few weeks.
I apologize for this. I know this hasn't been the smoothest drop but I'm committed to solving this problem.
As always you can ask me questions here, in the reddit post above, or through our support channels: https://clueboard.co/support