Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 57 reviews about:
LJFrench
77
Oct 31, 2018
checkVerified Buyer
Just got the keyboard. Box tape was already cut open. Only half lights up. No response from keys. Installed driver. Software sees it but can't alter the lights. Unit seems defective, possibly tampered with before shipping.
DigitalRonyn
558
Creative Labs
Nov 5, 2018
bookmark_border
LJFrenchHey there LJFrench,
We are actively investigating this with Massdrop. All products should be unopened and new upon receipt. I'll update here again when we have more info. We WILL make it right.
LJFrench
77
Dec 10, 2018
bookmark_border
LJFrenchI got further runaround from Creative and Massdrop for weeks, and finally got an RMA after THREE WEEKS OF TROUBLESHOOTING A KEYBOARD. WHAT THE FUCK.
LJFrench
77
Dec 10, 2018
bookmark_border
LJFrenchI noticed you did not update with any more info, just like the last time I had problems. Massdrop is USELESS for customer service. Last time you never shipped my Xmas present to my friend, gave me the runaround, gave me a hard time about cancelling at NEW YEARS, STILL UNSHIPPED. And the people who hung on didn't get their products until the end of JANUARY. on an XMAS SHIP product. F OFF.
(Edited)
danceclubninja
31
Mar 2, 2019
bookmark_border
LJFrenchWait... so the keyboard got a 1/5 star rating? You got a faulty one; shit happens lol. Send it back, get the new one and see if it's worth it! Companies can't make 100% faultless products, especially on their first attempt at a new line.
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop