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Showing 1 of 320 conversations about:
NEX0N
15
Aug 28, 2017
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After a year my E5's battery start swollen.... Should I fix it myself or contact Massdrop?
Aug 28, 2017
DigitalRonyn
558
Creative Labs
Oct 30, 2017
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NEX0NNexon, sorry I haven't seen this posting prior to today. Can you contact me at socialmedia@creativelabs.com. I'd like to get some info from you and help resolve this.
Oct 30, 2017
adi518
291
Oct 31, 2017
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NEX0NHaha! this happened to me yesterday! it seems Creative's electronics are bugged when it comes to managing the battery. Now I'm at their mercy.
(Edited)
Oct 31, 2017
DigitalRonyn
558
Creative Labs
Oct 31, 2017
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adi518Hey there adi518, same response as the one above. Please contact me at socialmedia@creativelabs.com and we'll take care of you. Definitely want to get more for the QA / QC team on this. Haven't seen this pop up on my radar until I saw the post from Nexon.
Oct 31, 2017
NEX0N
15
Nov 3, 2017
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DigitalRonynWhat!? I've already disassemble it and trying to find a new battery to replace!
Nov 3, 2017
DigitalRonyn
558
Creative Labs
Nov 6, 2017
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NEX0NHey Nexon, got your email and will be responding! Thank you for getting back to me.
Nov 6, 2017
NEX0N
15
Nov 25, 2017
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DigitalRonynhey I've send a email but nobody respond
Nov 25, 2017
DigitalRonyn
558
Creative Labs
Nov 25, 2017
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NEX0NHey there Nexon, I'm coordinating with our team in your region to get you handled (I'm based out of the US). You'll get an update shortly =). Haven't forgot about you!
Nov 25, 2017
NEX0N
15
Dec 14, 2017
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DigitalRonynHi there it’s been a while now so.... any update?
Dec 14, 2017
noouman
3
Nov 12, 2018
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NEX0Nhaving same issue, did you get yours replaced?
Nov 12, 2018
NEX0N
15
Nov 12, 2018
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nooumanyes but took way longer than expected
Nov 12, 2018
noouman
3
Nov 16, 2018
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NEX0NWelp that sucks, sent email to massdrop they just 'noped' out of it: "sorry 30 day return policy only". Not buying sensitive electronics from massdrop and creative products every again. (Sent email to creative like 10 days ago still no response)
Nov 16, 2018
adi518
291
Apr 24, 2020
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NEX0NGuys, see my latest post under the main thread.
(Edited)
Apr 24, 2020
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