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noouman
3
Nov 26, 2018
checkVerified Buyer
Great device that lasted for around 10 months when I noticed battery getting swollen and slowly tearing apart the casing. Upon contacting Massdrop and Creative both denied to honor the warranty since I am international customer. Other US users reported having same issue a year later after getting device repaired/replaced first time. This DAC doesn't last longer than 12 months because Creative decided to cheap out on the battery. And they know about the issue hence minimum 1 year product warranty in US and 30 days for international customers. Removing battery renders device unusable. Also disassembling device requires tearing off bottom anti slip pad and it doesn't come off clean.
vishniz
0
Jan 17, 2019
nooumanagrree completely. 1 unit died within 2 months, second unit died after 12 months.
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