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Custom Hide Briefcase
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Custom Hide Briefcase
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297 requests
Product Description
Custom Hide’s leather products are crafted in Arizona with some of the finest and most durable materials around, such as solid brass hardware and premium leather sourced from the best tanneries in America. Featuring a design exclusive to the Massdrop Community, this briefcase is no exception to the brand’s well-established reputation for producing fine leather goods Read More
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payodpanda
958
Mar 17, 2016
Aha, that makes much more sense. ^^'
Well. Congrats on your nice investment, and thanks for answering my questions! I appreciate it.
Well. Congrats on your nice investment, and thanks for answering my questions! I appreciate it.
IanAnderson
2590
Sep 22, 2015
Hey all -
I just heard that a couple bags got switched around at our warehouse. If you received the wrong bag, please let us know at massdrop.com/support and we'll take care of it. Thanks!
I just heard that a couple bags got switched around at our warehouse. If you received the wrong bag, please let us know at massdrop.com/support and we'll take care of it. Thanks!
Tyler
2438
Sep 8, 2015
Exciting news group! We’re happy to report that all of the orders have been shipped out and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
Tyler
2438
Sep 1, 2015
An exciting update! The group’s order was picked up from the vendor and is now on its way to our warehouse in New Jersey. Given the tracking information provided, our warehouse team expects the shipment to come in by 9/8 and will be ready to get the order repacked and off to you as soon as it comes in.
Occasionally the shipment experiences a delay en route, but rest assured that we will keep the group updated throughout the entire process and let you know if something causes it to be set back.
We are thankful for your continued patience and you can expect an update from us by the end of the day Pacific Time on 9/9 or earlier if anything comes up.
Occasionally the shipment experiences a delay en route, but rest assured that we will keep the group updated throughout the entire process and let you know if something causes it to be set back.
We are thankful for your continued patience and you can expect an update from us by the end of the day Pacific Time on 9/9 or earlier if anything comes up.
Tyler
2438
Aug 25, 2015
A quick update for you all! We've been in touch with the vendor and they've let us know that they are still working hard to prepare the group's order for shipment to our warehouse in New Jersey. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is en route to us!
Thanks for your patience and expect an update from us by the end of the day Pacific Time on 8/31 or sooner if something comes up.
Thanks for your patience and expect an update from us by the end of the day Pacific Time on 8/31 or sooner if something comes up.
Tyler
2438
Aug 10, 2015
It’s happening! Thanks to each of you, the drop was a success and we have contacted the vendor for the Custom Hide Briefcase and submitted the group’s order. They are now working hard and preparing your orders for shipment to our warehouse in New Jersey, where our team will be standing by ready to break everything down into individual orders and reship them directly to you. We currently expect to have everything out of our warehouse and on its way to you by 9/11.
We will certainly keep you up to date on the process and provide all of you with updated information about the order status as soon as it becomes available to us.
You can expect an update from us by the end of the day Pacific Time on 8/24 .
We will certainly keep you up to date on the process and provide all of you with updated information about the order status as soon as it becomes available to us.
You can expect an update from us by the end of the day Pacific Time on 8/24 .
DeathWatch
380
Aug 5, 2015
Interested in this,but I have 2 questions before I can make the decision:
1.How does the "Lifetime Warranty" works?What does it cover?Do I get free maintenance if I send it back after a few years?
2.Can I have the dimension of the build-in pen pouch?I am consider using them to hold fountain pens,some of them might be big.
Thanks!
1.How does the "Lifetime Warranty" works?What does it cover?Do I get free maintenance if I send it back after a few years?
2.Can I have the dimension of the build-in pen pouch?I am consider using them to hold fountain pens,some of them might be big.
Thanks!
DeathWatch
380
Aug 6, 2015
Thanks!I have placed an order for one.
Would international customer still be eligible for the Lifetime Warranty?I would imagine paying a bit extra for shipping and everything else is the same right?
And what kind of leather polish do you suggest on this briefcase?
Thanks again!
Would international customer still be eligible for the Lifetime Warranty?I would imagine paying a bit extra for shipping and everything else is the same right?
And what kind of leather polish do you suggest on this briefcase?
Thanks again!
Tony-CustomHide
11
Aug 6, 2015
DeathWatchInternational customers are eligible for the Lifetime Warranty. Shipping charges vary by countries.
We recommend conditioning your briefcase 2-3 times a year using a good quality conditioner such as "Lexol" or "Armor All for Leather" to replace the natural oils and to prevent the leather from drying out.
Small scratches and nicks on your briefcase can be best treated by rubbing the affected area firmly with soft cloth or tissue. If this process proves ineffective, and/or the scratches are deep, we recommend repeating the same procedure with one of the above mentioned conditioners.
Small scratches and nicks on your briefcase can be best treated by rubbing the affected area firmly with soft cloth or tissue. If this process proves ineffective, and/or the scratches are deep, we recommend repeating the same procedure with one of the above mentioned conditioners.
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