Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
On the Massdrop website.
In an active drop forum, for a *highly*-relevant product, no less.
And, as always, not definitive response from Massdrop to be found, not a peep, not here, not anywhere that I can find, and I've searched...many times!
As a long-time Massdrop customer, I request that you, Massdrop, publish/state (both here, and on the Massdrop Plus IEM web page on this site) :
- what is the nozzle size of the Massdrop Plus IEMs - which size *of the currently Dropped product here* will fit your own Massdrop Made product?
C'mon Massdrop, this is pretty basic marketing and business information. Please get your chit together! *
Now, if I'm off-base with this rant and badly misinformed, please provide me with a prior existing link to this information (not one created since this was posted), and I'll publicly apologize for my admittedly agitated post here.
Thank you for your prompt response to your customers!
* For an extra bonus, work with Dekoni and have them list *your own IEM product* in their catalog, that is linked from the very Dekoni Drop page on your site!
We can list compatibility for those shown in this chart: https://dekoniaudio.com/bulletzfitchart/.
I appreciate the reply! However,
- it would have been a bit more helpful if I had received a response _while the Dekoni drop was still active._ Which, it is not... - and although there is the option of 'cross-referencing' size/fit by comparing similar earphones and the recommended sizes for them, it still leaves the consumer guessing, and does not address the very things I had pointed out (OK, that I complained about) in my first post for this drop:
* No Massdrop statement, anywhere, about which size tips fit your own, in-house made product. Or should I say, products.
* and no listing for any Massdrop-made earphones, in any of the earphone tip makers official catalog of sizes and fitment.
Really, ya needs to get this down as it is a very competitive field; I like Massdrop, constantly refer people to the site, and want you to be successful.
* And This Is Not The Way.
Thank you again for responding! -PT