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Duel Decks: Zendikar vs. Eldrazi
Showing 1 of 22 conversations about:
Duel Decks: Zendikar vs. Eldrazi
TrevorL
88
Sep 23, 2015
Hi everyone, I am so sorry to hear that some of you didn't receive your full order! I have just checking in with the vendor and the replacements have been shipped. You should have received a tracking number in your email a couple of days ago. If you are still having any issues please reach out to our customer support team at support@massdrop.com. Thanks for your patience everyone!
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AhNicky
0
Oct 2, 2015
TrevorLHello TrevorL,
It looks like you have some insight on this drop. Can you help me with a delivery issue I am having with it.
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TrevorL
88
Oct 8, 2015
AhNickySorry @AhNicky just seeing this now!
A customer support specialist should be reaching out to you later today. Thanks!
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amwatani
5
Oct 9, 2015
TrevorLHello, just wanted to ask why can't this product be shipped outside the US? This product doesn't have any sealed products.
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TrevorL
88
Oct 14, 2015
amwataniHi, this product is still sealed in it's original packaging from Wizards of the Coast. Although it is not a booster box, it is still sealed Magic. Wizards is very particular about what is shipped, and in our experience the only thing they are comfortable with us shipping internationally is loose cards. Sorry about that!
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AhNicky
0
Oct 20, 2015
TrevorLHi Trevor,
Thanks, someone did reach out to me and the package is supposed to be resent, but I am having a hard time having anyone give me updates for the resolution. It's been about a week and a half and I haven't heard anything through the support ticket. Can you give me an update please.
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