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My company has been shipping large quantities with UPS for decades and has never so much as lost a single package. These items high-weight items, with a pallet being probably close to $25,000 worth of product each, and are heavy and as such would require special handling which would mean even more additional tracking by UPS in any of their shipment centers. DX Racer would have received a shipping manifest for any accepted product, and even if drop shipped, they would have received a port release and manifest from the port (never mind the duties, and taxes receipts).
Considering that DXRacer is still considering these items 'in-stock', I'm guessing either DXRacer never sent them and doesn't want to bother fulfilling this order or there are some serious 'shenanigans' going on here.