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Chris_river5
0
Jul 9, 2015
My chair has some minor punctures but nothing crazy, other than that the chair is great, if mass drop can credit money back for the product to not being up to par
Otherwise there needs to be some action taken for this
These aren't the only dxracer chairs up on mass drop and they can continue to send damaged goods to your wonderful and loyal customers/users
WilyWizard
37
Jul 9, 2015
Chris_river5Action needs to be taken up with the vendor here imo. They aught not get away with shipping damaged goods to massdrop customers without fair warning that the product being ordered is possibly cosmetically damaged stock. The premiss being of course that the item is a new DXRacer King Series PC Gaming Chair - OH/KF57 which was bought at prices negotiated upon due to order quantity. Not a price that was arrived at due to units being refurb or "otherwise unsellable" products. If this was an error on the part of the vendor then the vendor should be replacing damaged units, to include return shipping of the damaged unit, at their own expense.
All things considered, I'd really like to hear back from more people on this because we have a very small sample out of 92 total people here that received damaged goods and I'm curious as to whether there's a sample of DXRacer customers who purchase through other channels who receive similarly damaged goods and must deal with the issue as well. If it's roughly 5% here who have borked up products it could easily be within the statistical norm.
I'd be very interested to hear back from some of the people who received their chairs in perfect condition.