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Showing 1 of 126 conversations about:
E-Blue Cobra, Mazer & Auroza Gaming Chairs
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Antarcticsiclepop
5
Dec 4, 2016
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This chair is just bad. The cylinder once set into the base isn't even aligned straight up, it has a noticeable inclination so the arm rests are never at the same height because of this, swiveling the chair will give you awkward inclinations for your seat and arm rests.
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Here is a video of rotating the wheel base of the chair is right against a desk, see how the seat and armrests incline.
https://www.youtube.com/watch?v=VpT2bmJw5vA
Dec 4, 2016
4
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Antarcticsiclepop
5
Dec 4, 2016
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AntarcticsiclepopAlso the arm rests have as cushioning some very thin foam material that will slowly sink in, I opened it up and replaced it for some pillow wool to get better cushioning for the arm rests.
Dec 4, 2016
1
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Tex-Arozzi
5852
Arozzi
Jan 1, 2017
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AntarcticsiclepopHello Antarcticsiclepop, This is unfortunate that you have had this experience. It is definitely not the same experience that everyone in our office that is currently using the E-Blue Chairs has had. We have about 12 samples in the office and people are using them daily. Also many of our members have given very positive reviews of these chairs.
I will have E-Blue reach out to you directly to get this taken care of. Again, I am sorry you have had this problem with your chair but can guarantee you and the community this is not the norm.
Cheers.
Jan 1, 2017
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BrainFlush
6860
Jan 3, 2017
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Tex-ArozziMD customer service at its best. Happy new years everyone.
Jan 3, 2017
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BrainFlush
6860
Jan 3, 2017
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AntarcticsiclepopYou received a defective unit. It's not indicative of a bad product. They'll fix the issue. Had this happened after 6 months of use then we could start to say this chair is bad.
Jan 3, 2017
2
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Tex-Arozzi
5852
Arozzi
Jan 3, 2017
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AntarcticsiclepopAntarcticsiclepop, I see that E-Blue contacted you this past Sunday to resolve your opportunity. Please make sure you reply and get them everything they need to assist you. Also, if you need any further help please do not hesitate to ask. We are here for you. Cheers.
Jan 3, 2017
2
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