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Tyler
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Mar 5, 2016
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We've continued to coordinate with our warehouse team regarding fulfillment of the group's order and they've informed us that after taking inventory of the units received it became apparent that this was only a partial shipment. Rest assured, we've touched base with the vendor and they've told us that the remaining batch of units is scheduled to arrive early next week. We have prioritized the inbound shipment with our team and will work to have everything turned around as quickly as possible.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (massdrop.com/transactions).
You can expect an update from us on 3/9 or sooner if something comes up.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).
Mar 5, 2016
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