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really bad customer service. First the battery was delayed by a month , then when it arrived you gave me the wrong wires (direct hardwire kit & spliced hardwire kit) instead of the cigarette port cable that i paid the extra $20 for. Is massdrop going to refund me the extra $20 or send me the right cables????
samesame
Didi you actually get the battery? I just received two of the cigarettes cables instead of the actual battery and hardwire kit. I emailed their contact support but I have gotten an answer yet.
Sergiogm23
Yeah I got the battery at least. Wrong cables though. They at least issued me a partial refund
Is it just me or did anybody else only receive the cables? No battery in the small package/envelope..
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Sergiogm23 sorry, I don't get notifications so I didn't see this message till now. I contacted them and they said there was an error in the packing process.. They also didn't have anymore stock at that point so they refunded me and gave me some credit for my next purchase.

Tbh, I don't understand how they "didn't have any stock left." If it wasn't in the package, where did my "reserved" battery go? Time to wait another month...
jchen1
No worries, I don’t che this site that often either. The same thing happened to me and I got the same response. They told en to return the cables and I would get a refund. I just returned them so let’s see if I get any credit.

I bought teo blackvue cameras a few months ago and I didn’t have any issues so I was hoping for the same on the battery.
currently $279 on blackboxmycar.com after “flashneo” coupon if you dont want to wait, also come with free fuse tap
What's the difference between the Direct Hardwire Cable + Cigarette Input and the Hardwire splice kit? It sounds like the first one include both the hardwire cable to hardwire into the fuses and the cigarette socket to plug your dashcam into while the latter sounds like it's just the hardwire kit for the fuse and no output socket?

The options are very confusing.
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So what extra kit should I choose if I want the battery to power blackvue dash cam?
dbm_squared
Add the $20 wiring package (hardwire kit and the cigarette female).
I use the hardwire kit to tap into a non-live fuse. I bought a cigarette charging cable for myself in-case I want to charge the battery inside the house (12V cigarette charging cable) or if you don't want to hardware. https://www.blackboxmycar.com/collections/dashcam-battery-pack/products/cellink-replacement-power-cable?variant=15098582471
Are fuse tap included?
MfStud
Not sure if Massdrop includes the fuse tap. I got mine via a Blackboxmycar and came with a choice of fuse tap.
Here is a handy chart for anyone confused.
Left side - cable options to charge the battery.
Right side - cable options to power the dash camera.
How long are all the wires (for all kit types)? I want to put the battery in the trunk with the power source (fuse box) in the glove compartment..
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You can use the hardwire cable (that comes included with most dash camera kits) and then add a 12 volt plug (shown below) for power and ground. That way you can tap the ACC wire to a fuse which is only powered when the car in on. This will allow the camera to switch to parking mode.
OneLove
I plan to use the include hardwire kit and fuse tap into ACC. By doing so allows the NEO to charge at 9amp vs 5amps (cigarette plug).
I will be using the parking mode via the NEO.
Could someone confirm the drop price?
Missed it. What was the drop $$ ?
damageprone
The drop is live again. $254.99 if one more person joins.
how did this sneak by me?
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Quick follow up question. In the conversation abone you mentioned that this deal includes the direct hardwire cable and cigarette port cable (as shown on the pictures). However, in the description it says that only the battery and cigarette port cable is included.

Could you you confirm that the direct hardwire cable is included?

Thank you.
You said that the direct hardwire cable IS included? Because I am trying to purchase and it is adding $20 for that plus the female cigarette port which is the ONLY way to connect the camera, right? Why would that not be automatically included??

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