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jchen1
1
Mar 30, 2018
Is it just me or did anybody else only receive the cables? No battery in the small package/envelope..
Sergiogm23
0
Apr 19, 2018
jchen1I just received only the cables too. Have you received the battery yet? Did you contact the support team? I sent an email yesterday and today but I have not gotten an answer yet.
jchen1
1
Apr 30, 2018
Sergiogm23@Sergiogm23 sorry, I don't get notifications so I didn't see this message till now. I contacted them and they said there was an error in the packing process.. They also didn't have anymore stock at that point so they refunded me and gave me some credit for my next purchase.
Tbh, I don't understand how they "didn't have any stock left." If it wasn't in the package, where did my "reserved" battery go? Time to wait another month...
Sergiogm23
0
Apr 30, 2018
jchen1No worries, I don’t che this site that often either. The same thing happened to me and I got the same response. They told en to return the cables and I would get a refund. I just returned them so let’s see if I get any credit.
I bought teo blackvue cameras a few months ago and I didn’t have any issues so I was hoping for the same on the battery.