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EGEN Cellink Dash Cam Battery NEO
Showing 1 of 21 conversations about:
EGEN Cellink Dash Cam Battery NEO
samesame
0
Apr 18, 2018
really bad customer service. First the battery was delayed by a month , then when it arrived you gave me the wrong wires (direct hardwire kit & spliced hardwire kit) instead of the cigarette port cable that i paid the extra $20 for. Is massdrop going to refund me the extra $20 or send me the right cables????
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Sergiogm23
0
Apr 19, 2018
samesameDidi you actually get the battery? I just received two of the cigarettes cables instead of the actual battery and hardwire kit. I emailed their contact support but I have gotten an answer yet.
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samesame
0
Apr 22, 2018
Sergiogm23Yeah I got the battery at least. Wrong cables though. They at least issued me a partial refund
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jchen1
1
Aug 13, 2018
samesame@samesame how long did it take massdrop to resolve the problem and what was their resolution method? Did they basically tell you to keep the battery and source the wire yourself through the partial refund?
I'm in a similar situation now unfortunately. This is my second attempt at the drop and I got the battery but don't have the female cigarette output needed to connect to any dashcam.
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