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321 requests
Product Description
A veteran of the quilting scene known for her colorful patterns and inspired projects, Tula Pink produces a wide variety of materials meant to bring new life to your home crafting. Her latest collection, Elizabeth, features a whimsical yet elegant collision of colorful prints inspired by the 16th century Queen Elizabeth I of England Read More
Hi everyone,
This particular bundle is precut by the vendor.
Our Massdrop Fabric Cutting Team has been working hard on cutting all our bundles more generously and we haven't heard of any issues with our latest fabric drops.
If you receive a bundle that you are unsatisfied with, please contact our Customer Service Team at support@massdrop.com.
We are all working hard to ensure that our Quilting Community is happy.
Please continue to let us know how we can improve.
Thank you very much,
~ Rita
SandraHdz
May 6, 2015
I've seen a lot of complaints about the size of the cuts when dealing with previous fat quarter bundles drops. Has this issue been corrected?
SandraHdzHi @SandraHdz,
To reiterate and expand on what Rita has said, there were a few FQ bundles that were shipped a bit short. This was due to a newly hired associate who was trying to be right on the dot, but ended up being slightly short. We have doubled our efforts with training and let our team know to be more generous moving forward. We are 100% not okay with short cuts and will make every effort to correct the issue if given a chance.
We have run dozens of fabric drops since then and have not received any complaints.
Rest assured that we will make sure that you are satisfied with your purchase.
-Hassan