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IcyCanuck
41
Mar 4, 2018
I Loved my drop! For the one day I got to wear it. On the second day in the morning the beaded bracelet snapped sending beads everywhere and couldn’t find them all. Now they get to look cool sitting in a cup on my dresser. Dissapointed in the quality of strength on the wire that holds it all together. Bare a tug past my thumb an boom!
rd37011
6
Mar 4, 2018
IcyCanuckSame here. Company replied to my email but never heard back about a replacement. -1 don't buy.
rd37011Sorry to hear about that. We do our best to take care of Massdrop users on our own. Please email us at contact@executivesociety.com and we'll work on a replacement. We will also look into to sing a better band or maybe even using two inside.
IcyCanuck
41
Mar 6, 2018
ExecutiveSocietyThanks for the response guys. Email sent and standing by. Cheers.
IcyCanuck
41
Mar 10, 2018
ExecutiveSocietyHey there. Just a friendly reminder that I sent an email last week.. cheers
iakovmarkov
86
Jul 20, 2018
IcyCanuck@IcyCanuck have you got any response from them?
IcyCanuck
41
Jul 20, 2018
iakovmarkovNope. Sent Several emails and nada.
iakovmarkov
86
Jul 20, 2018
iakovmarkovHey guys we went through most of the emails on warranty returns. Feel free to ping us again at this email. We may have over looked it. Contact@executivesociety.com
IcyCanuck
41
Jul 24, 2018
ExecutiveSocietyEmail sent just now. Thanks.
IcyCanuckThank you! Replied!