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Showing 1 of 290 conversations about:
Tyler
2438
Dec 19, 2015
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Flux-coordinates
14
Jan 28, 2016
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TylerI'd like a clarification on two things please:
1. Looking at the comments, there's a problem with the shipment reaching on time. I see that there are no follow-through comments on whether these guys have received their stuff or not. Have they? Or if they haven't, have you confirmed from the vendor that this drop will deliver better?
2. Also there seems to be comments on quality of the boxers which seem to indicate either a quality control problem with Ex-Officio or make one question that this may be an altogether different product marketed under the same name. I think this is relevant information to us participants in the drop, given that the drop has been happening for quite a while but the quality related comments are pretty recent.
lorsungcu
140
Jan 28, 2016
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Flux-coordinatesI definitely noticed significant pilling compared to the same stuff from a few years ago. They are comfortable, but maybe not $15 more durable than what you can get at target.
DannyMilks
4557
Jan 28, 2016
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Flux-coordinates@Flux-coordinates - we messed up on shipping last time. There was a technical glitch where many members were shipped 1 pair instead of 3 pairs of boxer briefs. By the time it took us to figure that out (when people started receiving their packages), our vendor didn't have as many units on hold for us, so those shipments were delayed a second time. This was our fault and we've fixed the glitch so that it won't happen again. Further, on this drop, we've allowed you to choose your three colors, whereas before you could only choose to get a 3-pack of all the same color.
As for quality, I reached out to ExOfficio and found that there is no change in the quality or makeup of these boxer briefs over the past several years. Someone here compared these to underwear they apparently got at the Dollar Store. A few others have talked about piling, which can happen with any garment regardless of make or quality, but does not have anything to do with the boxer briefs in this drop being substantially different from previous years. Hope this helps!
As for quality, I reached out to ExOfficio and found that there is no change in the quality or makeup of these boxer briefs over the past several years. Someone here compared these to underwear they apparently got at the Dollar Store. A few others have talked about piling, which can happen with any garment regardless of make or quality, but does not have anything to do with the boxer briefs in this drop being substantially different from previous years. Hope this helps!
lorsungcu
140
Jan 29, 2016
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DannyMilksThe ones I got pilled within two washings. Prior to this, I've bought exofficio stuff and literally had it until the elastic basically disintegrated. This was the first time in ~7 years i'd bought their stuff. Something definitely changed; these are nice, but you need to be gentle with them.
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Our warehouse team has also confirmed that only a small handful of orders were incorrectly shipped a second package with one single unit rather than the necessary, remaining amount. For example, if you ordered quantity "1" and received two packages that do not complete the 3-Pack, please reach out to support: https://www.massdrop.com/support
We are still very appreciative of everyone's patience with this drop. We will update the group again once we've confirmed total shipment of all orders. You can expect another update from us by the end of the day Pacific Time on 12/22 .