Click to view our Accessibility Statement or contact us with accessibility-related questions
denise2017
7
Mar 14, 2018
" Note: This drop is for two pairs of Give-N-Go underwear " Only ONE pair was received! Can someone fix this? Thanks
sabrant
2
Mar 17, 2018
denise2017Same thing happen to me, I contacted the customer support through the help center. Support is only available Monday through Friday.
nuru
0
Mar 21, 2018
denise2017Happened to me too..
KSabin752
0
Mar 21, 2018
denise2017Same thing happened to me. I contacted support and I have to send them pictures of what I got. Hopefully they'll make it right.
Stewygirl10
0
Mar 22, 2018
denise2017Same happened to me!
tpratt
0
Mar 23, 2018
denise2017I have the EXACT same problem.
BowGal
21
Mar 23, 2018
denise2017I will be deleting my account if this for only 1 pair, i went in on this drop because I read the info saying it was for two pair,
pretzels
0
Mar 25, 2018
denise2017Have the same problem. Has anyone heard back?
ccchans
20
Mar 25, 2018
sabrantConsidering you contacted them a week ago, did Massdrop respond back to you? The same thing happened to me.
sabrant
2
Mar 26, 2018
ccchansMassdrop refunded half my money. They did require me to send them pictures of what I received "To help us determine the cause of the issue and how best to resolve this for you." While it was resolved quickly I did feel like requiring pictures was needless hassle.